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Creating Backup Discs XP Home Edition

#31 User is offline   tide_belle 

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Posted 15 November 2010 - 10:14 PM

Should I CTRL+ALT+DEL or just hit the power button? What's the best method because it's still frozen, yet I can still move my mouse.

#32 User is offline   boopme 

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Posted 15 November 2010 - 10:23 PM

Yes first CTRL+ALT+DEL or CTRL+SHIFT+ESC and End
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#33 User is offline   tide_belle 

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Posted 15 November 2010 - 10:30 PM

Tried that combo and the keyboard was unresponsive. Hit the good ol' power button. Computer was very slow rebooting, I will post in a minute or two. You are the bomb.com :D

#34 User is offline   boopme 

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Posted 15 November 2010 - 10:57 PM

Thanks, we will get this
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#35 User is offline   Orange Blossom 

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Posted 16 November 2010 - 08:49 PM

Hello,

Now that you have posted a log here:http://www.bleepingcomputer.com/forums/topic360869.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
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