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Need help with a rootkit and virus

#1 User is offline   JohnLClark29 

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Posted 29 October 2010 - 12:53 AM

I am having problems with my computer. It started yesterday when the redirect links to adsites started happening. I ran Adaware and Avira and found nothing. I tried to download Malwarebytes but the computer would not run the program. I put the computer in safe mode and was able to run Malwarebytes but and nothing came up. Then ran Adaware, again in safe mode and it got two items a trojan and a cookie. I deleted the items, then ran Avira and nothing came up there. I shut down the computer and when it was turned on today Avira came up and ran a scan without me clicking on it and found a file named pdfupd.exe.

I have been also using Hitman which had gotten a few viruses that the others hadn't gotten, before this. I have it set up to run when Windows starts up. For some reason when it would try to scan it would say that Hitman couldn't find the a internet connection even though the modem was on and operating normally. Today after the unprompted Avira scan it was able to run and it came up saying I had TR/RootkitGen3. I did a search and I read that TR was in the system volume/restore cannot be read.

From what I have read when people have the rootkit gen 3 they haven't been able to update windows successfully. I have not had that problem. Where do I go from here? Thanks

This post has been edited by hamluis: 29 October 2010 - 08:13 AM
Reason for edit: Moved from XP forum to Am I Infected ~ Hamluis.

#2 User is offline   cryptodan 

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Posted 29 October 2010 - 01:20 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

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