BleepingComputer.com: Motherboard replaced

Hello,

Heard a lot about this site from my friend whose laptop problems were completely resolved by advice from this site. Hoping someone can help me as i am in a big mess with my laptop.

Got a HP Pavillion dv6700 orignally installed with windows Vista basic 32 bit, Processor Intel®CPU T2080 @ 1.73 ghz(2CPUs)core2 duo, RAM 3072, Realtek high definition audio driver, NVIDIA GeForce Go 8600

Now the big problem is that my Laptop crashed, went to a local repair shop and he informed me that the motherboard is gone, so will have to replace it. I got it replaced following that the dealer showed me that the hard drive and dvd drive also gone for a toss, so got new hard drive and dvd drive. The dealer installed windows 7 ultimate 32 bit(not orignal).

Have a series of issues.
To start with my audio is not working and can't seem to get the hp webcam and fingerprint device also and don't know what else as it is a clean slate. Did a lot of resarch online and found out that the motherboard that was replaced is 6137tx (from HP support site auto detection) and it is quanta 30 BC (from software tune up utilities).This is definately not same as the orignal motherboard.

Downloaded various driver softwares like driver robot, driver MD etc. and since they are all paid i tried to download the drivers individually.

Previously had a Realtek High definition Audio driver whereas now with this motherboard it shows Conexant high definition audio. Have tried installing conexant driver for vista and also for windows 7, but nothing seems to work.

Also this mboard shows NVIDIA GeForce Go 7400, now when i open the laptop to a wider angle sometimes there are red lines and all display gets a fuzzy red background when i adjust the lid to shallow angle it disappears..

FYI can access the internet and the Laptop is working much faster with windows 7 and before crashing i checked the compatibility for windows 7 and it was fine but i guess now the motherboard is diffrent so that changes everything.

Have spent loads of money and time getting it to work....Please help!!! Any help is more than welcome.....

Since you have paid to have this work done, you should return the laptop to the place of repair. If the problem with the display is caused by incorrect assembly or the motherboard they've fitted is faulty, they need to be alerted to this and requested to correct the problem.

Is the Windows 7 a legitimate retail copy you have purchased? If the Windows installation is not legitimate, we will be unable to help with it. HP do not provide Windows 7 drivers for the DV6137tx, but Vista drivers may operate satisfactorily for some hardware under Windows 7.

Won't be any help to go back to the repair shop, i know they are stupid...

Should i get a orignal copy of windows 7 and then try. But read online that might have to go back to Vista, so really confused what to do?

Yes buy a the legitimate of Windows 7 but buy the Home Premium to save money rather then the ultimate version.

Unless you have an alternative use for Windows 7 (the retail Windows license can be transferred between computers), it would probably be best to confirm if drivers can be found before committing to a purchase.

One of the problems with laptops is that the laptop manufacturer might have used hardware like a sound chip a little bit different to standard, so they have to create their own matching driver to have it work.

If that's the case here, as far as drivers go it won't make a difference which type of Windows 7 is installed. You might need to go back to Vista, even though 7 is acknowledged to be better. Another possibility is that if Vista is already installed with fully functional drivers, a Windows 7 update might then be able to keep using the existing Vista drivers.

Do you have a Vista installation DVD for the original system? If you do, it would still technically be a valid license, as the motherboard replacement is a repair. If the system only had a HDD recovery partition, or a recovery DVD that won't install on the new board, you would be entitled to use a borrowed OEM Vista DVD to re-install Vista.

This post has been edited by Platypus: 25 October 2010 - 06:50 AM