BleepingComputer.com: Browser Hijack

Jump to content

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


If you have not received help after three days, please post a link to your topic HERE.
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Browser Hijack Very difficult infection to remove

#1 User is offline   shatrunj 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 3
  • Joined: 22-October 10

Posted 22 October 2010 - 11:28 AM

Hi

I'm having a very serious browser hijack infection. I can go directly to web aites from favorites. If I search I cannot go the site of interest. Or I see randwom Internet Explorer windows open up.

Here are some specs:

Windows XP, Service Pack 2.
Ran Malware Bytes, Super Anti Spyware - they show no errors - full scan.

Ran GMER and it shows possible RootKit behavior.

I also keep getting a persistent ASMagent.exe Unhandled Exception error.

Need help quite desperately.

Zach

#2 User is offline   Orange Blossom 

  • OBleepin Investigator
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 29,825
  • Joined: 14-July 06
  • Gender:Not Telling
  • Location:Bloomington, IN

Posted 22 October 2010 - 05:15 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 User is offline   shatrunj 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 3
  • Joined: 22-October 10

Posted 22 October 2010 - 09:27 PM

Thank you for replying. I will post a separate note about what has worked. I realized a lot of other folks were complaining about the same problems I had. Upon reading upon the solutions provided, the one suggested by Teacup1 to use TDDSKiller worked.
However, as you recommended, I will post on what I have done.

Thanks for all that you and others like you do here and else where.

Zach

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users