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2 issues int access and no sound

#1 GRY2

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Posted 09 October 2010 - 11:41 AM

I have 2 issues I need to fix... I have a dell/winxp I bought awhile back
that came with a dlink disc,cradle and plug in.
I'm using that to access the airwaves, but it runs unsecured, which makes me
uncomfortable and I have NO idea how to secure the access.

Issue 2 is a no sound issue....no cd sounds,internet,games, nothing.
Under sounds and audio devices, "volume" shows "no audio device."
Under voice, I tried a test hardware and got a message, "your hardware cant play sounds".

Many thanks!!!

#2 dc3

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Posted 09 October 2010 - 11:52 AM

When you look at Sound, video and game controllers in the Device Manager are there any errors?

#3 jnk1296

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Posted 09 October 2010 - 11:53 AM

What is the Model of your pc?
example: Dell Dimension 3000

Windows 7 Professional 64-bit SP1, NZXT Tempest Evo, Lite-On Black 24x DVD Multi-burner, ASRock H55M-LE Micro-ATX MoBo w/ VIA High Definition Integrated Audio, 480W Black Beauty ATX 20+4 PSU, Intel Core i5 660 3.33Ghz, NVidia (EVGA) GeForce GT 430 1GB Dedicated, 2x 2GB (4GB total) DDR3 Crucial RAM @ 669mhz, 1TB Western Digital Caviar Blue, Saitek Eclipse II, Logitech M570, LG FLATRON W2253VP

Posted Image

#4 DaChew

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Posted 09 October 2010 - 11:53 AM

We need the model number of the dlink adapter and also your dell computer?

Chewy

No. Try not. Do... or do not. There is no try.

#5 cryptodan

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Posted 09 October 2010 - 01:21 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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#6 GRY2

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Posted 09 October 2010 - 07:04 PM

Thanks in advance.

In order of your questions, yes, one of the sound icons has a yellow
"I" on it. Right clicking it/properties, I get" Windows cannot load the device driver for
this hardware. The driver may be corrupted or missing. (Code 39)
(soundmaxIntegrated Digital Audio..location PCI bus), device 31,function 5

As for model, I called it a Dell because I was told it was, but I see
no markings on the case anywhere..only a plate in the back that reads..
Gateway MFATXNIN ESX E400

Reading the D-link disc RANGEBOOSTER USB 2.0 Adapter
WUA-2340 Ver. 1.20

I'll check that Speccy later if ok. I have a snapshoot program...
what is it you need a picture of? Or is that Speccy a more detailed
d/load my snapshot wont get?

Hope this info helps

#7 GRY2

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Posted 10 October 2010 - 11:01 AM

Heres one of speccy...got a mouse that jumps all over, so only uploading the first pic right now with my snapshot program..

Attached File(s)

spec1.jpg (46.83K)
Number of downloads: 7

#8 DaChew

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Posted 10 October 2010 - 11:37 AM

Quote

Now, at the top, click File > Publish Snapshot

The snapshot is an html link and contains the data we need to see

Chewy

No. Try not. Do... or do not. There is no try.

#9 GRY2

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Posted 10 October 2010 - 05:56 PM

either of these?

Attached File(s)

spec2.jpg (43.92K)
Number of downloads: 6
spec4.jpg (29.84K)
Number of downloads: 7

This post has been edited by elise025: 11 October 2010 - 03:13 PM
Reason for edit: Screenshot containing serial removed ~ Elise

#10 DaChew

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Posted 10 October 2010 - 06:03 PM

Delete the middle one that shows your serial

Elise did ~ Hamluis.

This post has been edited by hamluis: 12 October 2010 - 03:22 PM

Chewy

No. Try not. Do... or do not. There is no try.

#11 DaChew

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Posted 10 October 2010 - 06:07 PM

Please read the guide again and follow the directions

Chewy

No. Try not. Do... or do not. There is no try.

#12 GRY2

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Posted 11 October 2010 - 12:04 PM

Very sorry,folks. I may have wasted your time.
In hopes of repairing my soundmax system, I tried
downloading either drivers or the entire soundmax audio, but all
I get are messages that the sites want you to pay for it or that
nothing is compatible with my system, so I guess I'll have to
live with it.

As for the other issue...unsecured dlink access, it's beginning to look
like I should settle for dialup. AS for re-reading previous messages, I'll
have to hold myself accountable as I'm blind in one eye as of a few weeks ago.

I'm starting to realize that this is quite an old computer, but it fits my
basic needs for now.

Sincere apologies for wasting your efforts to assist me.

Again, thanks to all.

#13 cryptodan

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Posted 11 October 2010 - 03:40 PM

Please follow the directions for Speccy, and post the link.

#14 Gabrial

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Posted 12 October 2010 - 02:43 PM

Gateway has a deplorable driver search function on their site, in my experience. If you can post the PCI VENdor and DEVice ID's for the malfunctioning audio device.

Go back into your properties window where you found it was a Soundmax card. Go to the "Details" tab. Scroll down the list to "Hardware IDs" and take a screen shot of the window.

That will help us find the proper driver for your card.