syssetup.inf missing or corrupt

syssetup.inf missing or corrupt problems fixing XP Pro

#1 PC_Concepts

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Posted 04 October 2010 - 02:03 PM

Hi all,

My Acer netbook has a new HDD and 1Gig RAM and has been running well for several months after the upgrades. It started running extremely slowly and would not do anything.

I ran memtest with no errors so I decided to run repair with original disk. During windows setup I received the following error, "fatal error, critical information file syssetup.inf missing or corrupted. Now computer keeps rebooting to windows setup and right back to the same error.

please help

#2 cryptodan

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Posted 04 October 2010 - 02:09 PM

How old is this lap top?

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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#3 hamluis

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Posted 04 October 2010 - 02:17 PM

Some users with this error...report bad hard drives.

I would try to run the appropriate hard drive manufacturer's diagnostic (long) test on it.

Bootable Hard Drive Diagnostics - Vox - http://usasma.vox.com/library/post/bootabl...iagnostics.html

I would also ensure that the disk used to attempt the repair...is clean.

Louis

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#4 Gabrial

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Posted 04 October 2010 - 07:29 PM

Also, you may have a bad cdrom drive or a damaged recovery cd. Make sure there isn't a foreign object in the drive. I once had an Acer that was dying on an install from CD and it turned out there was a penny in the drive keeping the head from moving to certain areas of the disk.

This post has been edited by Gabrial: 04 October 2010 - 07:30 PM

#5 PC_Concepts

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Posted 06 October 2010 - 12:38 PM

I'm not too sure how old it is but there is a new HDD and 1GB RAM module installed just a couple of months ago and had a clean install of XP Pro.

PC_Concepts, on Oct 4 2010, 03:03 PM, said:

#6 PC_Concepts

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Posted 06 October 2010 - 12:41 PM

The ACER netbook does not have any optical drive so the CD/DVD drive I am using is a fairly new external drive that I purchased new a couple of months ago and has only been used 3-4 times then stored in the original packing.

hamluis, on Oct 4 2010, 03:17 PM, said:

#7 hamluis

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Posted 06 October 2010 - 01:05 PM

A new hard drive...can die just as quickly as one that is 2, 3, 4, 5 years old.

It should not, but it happens. I'd run the diagnostic, I don't think it's coincidence that users with this error check that.

Louis

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#8 Gabrial

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Posted 06 October 2010 - 03:06 PM

Did you receive the error durring the initial setup in the text based interface with the blue background, or after copying files succeeded and windows rebooted?

#9 PC_Concepts

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Posted 12 October 2010 - 08:42 AM

Gabriel,

I received the error after all files were copied and the setup began. The setup screen stated 39 minutes for setup to complete.

Gabrial, on Oct 6 2010, 04:06 PM, said:

Did you receive the error durring the initial setup in the text based interface with the blue background, or after copying files succeeded and windows rebooted?