This post has been edited by Budapest: 01 October 2010 - 03:13 AM
Reason for edit: Moved from Introductions ~BP
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Malwarebytes Problems loading software
#1
Posted 01 October 2010 - 02:42 AM
I've had Malwarebytes for some time now and for some reason when i try and open it and use it, nothing happens. I've removed and reinstalled it and i still have the same problem. Any Solutions would be appreciate.
#2
Posted 01 October 2010 - 09:48 PM
If you're having issues or errors, uninstall, then reinstall Malwarebytes' as follows:
For Windows XP:
-- Launch the program and set the Protection and Registration. Then go to the UPDATE tab and check for updates if not done during installation.
-- Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.
For Windows XP:
- First uninstall Malwarebytes' Anti-Malware using Add/Remove Programs in the Control Panel.
- Restart the computer.
- Download the mbam-clean.exe (MBAM Cleanup Utility) and save it to your Desktop.
- Double-click on mbamclean.exe to start the utility.
- When the cleanup routine has finished, it will ask to reboot your computer. Please allow the reboot.
- After the computer restarts, temporarily disable your Anti-Virus, then download and install the latest version of Malwarebytes' Anti-Malware (v1.46) from here.
- First uninstall Malwarebytes' Anti-Malware using Programs and Features in Control Panel.
- Restart the computer.
- Download the mbam-clean.exe (MBAM Cleanup Utility) and save it to your Desktop.
- Right-click on mbamclean.exe and select Run As Administrator to start the utility.
- When the cleanup routine has finished, it will ask to reboot your computer. Please allow the reboot.
- After the computer restarts, temporarily disable your Anti-Virus, then download and install the latest version of Malwarebytes' Anti-Malware (v1.46) from here.
-- Launch the program and set the Protection and Registration. Then go to the UPDATE tab and check for updates if not done during installation.
-- Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.
Microsoft MVP - Consumer Security 2007-2012 
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

Member of UNITE, Unified Network of Instructors and Trusted Eliminators
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