BleepingComputer.com: Outlook Problems

Some famely members have moved from Denmark to Germany with their danish PC and danish keybord.
The mails they send do not contain the danish characters - they are removed.
If they attach a Word doc with danish characters the characters are present and ok.

The german Internet provider (Telecom) tells us it is a Windows/Microsoft problem - does anybody have a suggestion ???

Hope this helps.

http://www.microsoft.com/globaldev/DrIntl/faqs/Locales.mspx


How many language groups are there?

There are seventeen language groups including the Western Europe and United States language group, which always installs as the default for Windows 2000 and cannot be removed. The seventeen groups are:

Arabic; Armenian; Baltic; Central Europe; Cyrillic; Georgian; Greek; Hebrew; Indic; Japanese; Korean; Simplified Chinese; Thai; Traditional Chinese; Turkish; Vietnamese; and Western Europe and United States.

Any number and combination of language groups can be installed on any Windows 2000 version. Our List of Language Group IDs gives the ID values of each language group for use in unattended mode installations of Windows 2000 and the Windows 2000 MultiLanguage Version.

How to add language groups in Windows 2000?
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From Start menu, select Settings then Control Panel.
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Start Regional Options.
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In the Language settings for the system list box, check the check boxes of desired language groups and click OK.
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Additonal files will be copied to your machine. You may need to provide the Windows 2000 CD or the network share name.
•

After reboot, support for new languages will become available.

Thank you for your suggestions but i think the problem is elsewhere.
The PC is moved from Denmark to germany without any changes only connected to the internet thru the german provider Telecom.