cdrw/dvd not working

#1 tone-loc

New Member

Group: Members
Posts: 3
Joined: 08-September 10

Posted 08 September 2010 - 04:05 PM

hello,

i have a qsi cdrw/dvd 242 in my clevo laptop. the dvd drive was not working, however the cd was working just fine. i went online and found that other people had the same problems with the internal drive and upon investigation, i ended up downloading a generic firmware update, i think it was ux56. anyways now the drive does not read anything, it spins the cd for a bit then stops completely and i cannot pick it up on my computer. i don't know how to look for the original firmware, i don't know if a system restore at an earlier point would work, being a novice at this i am hesitating to do a restore to a prior point. is the drive dead for good or can it be worked on.

thanks
tony

#2 MrBruce1959

My cat Oreo

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Location:Norwich, Connecticut. in the USA

Posted 08 September 2010 - 05:51 PM

Hello and welcome to Bleepingcomputer.

Was the firmware you used supposed to be for the dvd burner?

Bruce.

Please take notice. Oreo and I will not be available until June of 2012.
Thank you for understanding my absence, it is job and college related, so all is good. If I do not answer your PMs this is the reason why. See you all soon!
Bruce.

#3 tone-loc

New Member

Group: Members
Posts: 3
Joined: 08-September 10

Posted 09 September 2010 - 03:38 AM

the firmware according to what i had read was to not only get the dvd burner to work but also would run the cd part of it also.
that is all i would be able to tell you. i am looking to see if i can find the site that i downloaded it from and perhaps give you a better idea.
tony