BleepingComputer.com: Malwarebytes crashes during scan

Windows XP SP2 on a Dell desktop. Every time I try to run a Malwarebytes scan the scan stops and the program crashes somewhere between Windows/System32/vdmredir.dll and Windows/System32/ven2232.olb less than 5 minutes into the scan. It seems to have found at least 2 instances of malware by then, but of course I don't know what they are since the program never completes.

I have tried deleting and reloading the program, changing the name of the program, running it in safe mode, and using rkill before I run it, but the same thing keeps happening over and over.

Ah, this happened to me too, except I was in safe mode attempting to remove fake antivirus software and my computer completely crashed. I'll be interested to see if anyone has any advice!

AlinNYC, on Sep 2 2010, 07:37 PM, said:

Hi

There is possiblity the infection is blocking the working of MBAM;
I think it's best for your computer, to check of there is an infection on your machine. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help) A professional expert will view your logs an will help you with that problem.

Good luck.

This post has been edited by Driesiooo: 03 September 2010 - 03:24 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic350528.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom