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PC doesn't retain printer program I have to reload HP hardware for every use

#1 adkis280

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Posted 01 September 2010 - 12:44 AM

Hello,
Several months ago I tried to print a few pages from my PC (Dell desktop w/ XP pro) and very soon after my print dialogue box popped up showing "add printer" another dialogue informed me that before I could print or attempt page set-up that I must first install a printer. I did so, and it printed. Now every time that I attempt to perform a print job, which is not that often, I have to reload the print hardware from the disc. It hasn't always been this way. I purchased this HP 1500 series printer and for a year or so it has been wonderful until this point. I'm sure that it's just a setting or something but I really need somebody to set me... and my Dell/HP..... in the right direction. Thanks in advance!

#2 adkis280

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Posted 02 September 2010 - 11:49 AM

Maybe I should re-word this or something...

Printer no longer prints unless I reload the printer software every time that I reboot the computer.

#3 Eyesee

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Posted 02 September 2010 - 12:17 PM

Can you pls provide the specific model number of this printer

Thx

In the beginning there was the command line.

#4 dc3

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Posted 02 September 2010 - 04:21 PM

Have you tried uninstalling the drivers and reinstalling them?

Some times they become corrupted, for who only knows why.

#5 adkis280

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Posted 06 September 2010 - 08:39 PM

Thanks. The printer is an HP LaserJet P1005. When this occurs I'm not shown to have any printers installed at all by the OS. If there is indeed a corrupt driver then Windows updates or error checks are not recognizing that or addressing it. Is that normal?

#6 Eyesee

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Posted 07 September 2010 - 02:07 PM

This printer will do either USB, ethernet or wireless
How do you have it connected?

In the beginning there was the command line.

#7 Sketch71

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Posted 07 September 2010 - 02:17 PM

I have seen this issue a couple of times and occasionally for some reason the print spooler can hang up. Have you tried resetting the print spooler. If not: Start >> Run >> services.msc >> find Print Spooler >> Right click and select reset. See if that helps you out at all.

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