BleepingComputer.com: PC problem: The ordinal 120 could not be located in iertutil.dll

I've been getting this error message a whole lot, recently:

"The ordinal 120 could not be located in the dynamic link library iertutil.dll."

It pops up whenever I start up my PC, open IE, open the Control Panel, download a new program, etc. All I know is that it's related to IE and other internet applications. I have windows Vista on a Toshiba tablet PC.

I've searched online and found no answers. I've tried deleting it and replacing it but I can't. Any help, please?

What IE version is it?

Broni, on Aug 30 2010, 02:58 PM, said:

IE8.

This post has been edited by corgonin: 30 August 2010 - 03:03 PM

Try to uninstall it.
In "Programs & Features" it'll be listed in "Installed updates" section.
When you uninstall it, it'll revert itself to IE7.

I tried that and it uninstalled IE completely, so I just reinstalled it. The problem is still there even if I do or don't have IE...

You always have IE, because it's part of Windows.
When you "uninstall" it, it only reverts itself to an earlier version.

Now, an important question...
When you uninstalled IE8 and it reverted itself to IE7, were you still getting that error?

Broni, on Aug 30 2010, 08:50 PM, said:

Yeah I was still getting the error

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
  
• Vista users:: Right click on SystemLook.exe, click Run As Administrator
  
• Copy the content of the following box into the main textfield:
  

  :filefind
  iertutil.dll

  
  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Ok, here's what I got:

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 12:33 on 31/08/2010 by Corgonin (Administrator - Elevation successful)

========== filefind ==========

Searching for "iertutil.dll"
C:\Users\Corgonin\Desktop\iertutil.dll	--a--- 1986560 bytes	[04:26 27/08/2010]	[06:02 26/06/2010] F60128324B4B1CFF958F21E9AEF9DAFE
C:\Users\Corgonin\Desktop\memtest86+-4.00\iertutil.dll	--a--- 251392 bytes	[02:52 15/06/2010]	[09:27 23/06/2006] 3465DEE86A3D7D5D35BA27E17FD1449C
C:\Windows\System32\iertutil.dll	--a--- 1986560 bytes	[17:51 10/04/2010]	[06:02 26/06/2010] F60128324B4B1CFF958F21E9AEF9DAFE
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16830_none_459cffbb8f75ed73\iertutil.dll	--a--- 268288 bytes	[08:36 12/05/2009]	[04:16 03/03/2009] 8CAB575B810E321B5457C4F8428E125A
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16851_none_4588602d8f853eac\iertutil.dll	--a--- 268288 bytes	[01:51 24/07/2009]	[16:14 24/04/2009] 2F00A7C43A02E1112424A8F03C3C2617
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16890_none_455c20338fa69519\iertutil.dll	--a--- 268288 bytes	[15:34 16/08/2009]	[12:10 18/07/2009] F99E007496AB8F23270F4F61A230E3F6
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16916_none_45b8a3358f604ac2\iertutil.dll	--a--- 268288 bytes	[09:12 15/10/2009]	[13:57 27/08/2009] 50AE34FB6FC2114C1F851C252AFCF115
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16945_none_459733278f79853e\iertutil.dll	--a--- 268288 bytes	[23:05 09/12/2009]	[15:01 27/10/2009] 553811F2263EAB42965CD296262AB179
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.16982_none_4568f2998f9ca8fd\iertutil.dll	--a--- 268288 bytes	[20:32 21/01/2010]	[12:48 18/12/2009] 42CFAF7900E04E7041D54152D7B707BC
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.17037_none_45a3dbc98f6fcf3d\iertutil.dll	--a--- 268288 bytes	[08:44 31/03/2010]	[16:50 09/03/2010] E12CE9057795C0FD8545DB5D60D0CD42
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21023_none_46344572a888f093\iertutil.dll	--a--- 268288 bytes	[08:36 12/05/2009]	[04:14 03/03/2009] 98C86922C9C67563F1F6782C31426F58
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21046_none_4621a678a896747a\iertutil.dll	--a--- 268288 bytes	[01:51 24/07/2009]	[15:54 24/04/2009] 82BE351D142FA861FBC57A999F2C50C2
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21089_none_45f967a6a8b43043\iertutil.dll	--a--- 268288 bytes	[15:34 16/08/2009]	[12:09 18/07/2009] D07EB3595FB6E009E2A86436B4717C67
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21116_none_46421822a87e1dce\iertutil.dll	--a--- 268288 bytes	[09:12 15/10/2009]	[13:36 27/08/2009] 3737F615C47F4293F97CFB8EAB506C7C
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21148_none_4623a8f2a894a44f\iertutil.dll	--a--- 268288 bytes	[23:05 09/12/2009]	[13:14 27/10/2009] 8BB2E2961C11330EB02047A5E54FDA12
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21184_none_45f4681aa8b8aeb7\iertutil.dll	--a--- 268288 bytes	[20:32 21/01/2010]	[12:22 18/12/2009] 42CC30024B5FD9F67ED92C3BB7922759
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6000.21242_none_461da91ca89a096c\iertutil.dll	--a--- 268288 bytes	[08:44 31/03/2010]	[16:27 09/03/2010] 5ECB9D8CBAC97090559EDC633EE0039B
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18000_none_47a3aa598c843043\iertutil.dll	--a--- 270336 bytes	[02:24 21/01/2008]	[02:24 21/01/2008] 958D9C3BAB349760489538AC90337BE3
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18226_none_479410098c8efa7d\iertutil.dll	--a--- 270336 bytes	[08:36 12/05/2009]	[04:37 03/03/2009] B2C55B646056F84FF82AC7548EBD7C18
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18248_none_478070c58c9d650d\iertutil.dll	--a--- 270848 bytes	[01:51 24/07/2009]	[16:02 24/04/2009] 1A09798F5FB5D808DCC909CAEA3C7D96
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18294_none_474660018cc98b66\iertutil.dll	--a--- 270848 bytes	[15:34 16/08/2009]	[16:01 18/07/2009] 61FEE09B66B1B6AAC781EE1EC4B64EB2
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18319_none_47a1e2b98c8427b8\iertutil.dll	--a--- 270848 bytes	[09:12 15/10/2009]	[13:29 27/08/2009] 40159E4B1CE2CD703CE442497D0F699A
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18349_none_478172f58c9c7b8b\iertutil.dll	--a--- 270848 bytes	[23:05 09/12/2009]	[13:16 27/10/2009] 42E9A5A6E4B1FCA7EBFB0AFDF182F47E
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18385_none_4752321d8cc085f3\iertutil.dll	--a--- 270848 bytes	[20:32 21/01/2010]	[13:01 18/12/2009] 5EFC380A4566E4AE0860201111974555
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18444_none_477c73698ca0f9ff\iertutil.dll	--a--- 270848 bytes	[08:44 31/03/2010]	[16:25 09/03/2010] 2D7419B71CDDBA49FBFDA0EA67E159A6
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18470_none_4758027d8cbce876\iertutil.dll	--a--- 270848 bytes	[18:48 10/06/2010]	[18:37 04/05/2010] 74320103EFFAA27DD8C5AC54BB00B98B
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.18498_none_474a64f58cc5eb10\iertutil.dll	--a--- 270848 bytes	[03:57 11/08/2010]	[16:13 28/06/2010] 15F4D2F36C31AF8367EF2CFF63FDEBBD
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22389_none_47dfce2aa5da8df2\iertutil.dll	--a--- 270848 bytes	[08:36 12/05/2009]	[04:28 03/03/2009] 11157FF78B646D04A31CF96095C8DF4F
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22418_none_482a7f3aa5a2ae2b\iertutil.dll	--a--- 270848 bytes	[01:51 24/07/2009]	[15:57 24/04/2009] CF8B6FEF08913A6CD8F376F7AD857BE7
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22475_none_47e69ed4a5d609cc\iertutil.dll	--a--- 271360 bytes	[15:34 16/08/2009]	[11:52 18/07/2009] C3CAE30E4D1A8961B9249EDA115F8BF2
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22508_none_4835510ca59a8f61\iertutil.dll	--a--- 271360 bytes	[09:12 15/10/2009]	[13:14 27/08/2009] 4F133A1D27842A3B818D4D8D4D58F536
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22550_none_47f73f20a5ca505e\iertutil.dll	--a--- 271360 bytes	[23:05 09/12/2009]	[13:05 27/10/2009] 0AB79ED0C8C1AF6C74DEAC69945BDF7E
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22585_none_47dbd0cea5de22e4\iertutil.dll	--a--- 271360 bytes	[20:32 21/01/2010]	[12:22 18/12/2009] E324CBFC0164DE65C47574C55634CD79
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22653_none_47fa41e4a5c7998a\iertutil.dll	--a--- 271360 bytes	[08:44 31/03/2010]	[16:38 11/03/2010] C2E2050F5A7216760520A8146B7E8CC0
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22685_none_47dbd2b4a5de200b\iertutil.dll	--a--- 271360 bytes	[18:48 10/06/2010]	[18:25 04/05/2010] 58E8803FB3E696EB3C2D19473B41CCB9
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6001.22720_none_4817b2b0a5b1f6d9\iertutil.dll	--a--- 271360 bytes	[03:57 11/08/2010]	[16:27 28/06/2010] 56279D9F9782EFBEEA4E3CF58BB858EA
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_6.0.6002.18005_none_498f236589a5fb8f\iertutil.dll	--a--- 270336 bytes	[08:52 18/09/2009]	[06:28 11/04/2009] 3A0D03407790A5F8B799AA683858E590
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.6001.18702_none_2a8eccb3a24fa0a0\iertutil.dll	--a--- 1985024 bytes	[17:51 10/04/2010]	[11:32 08/03/2009] 58BD4689E1DCD40A903721D7EF45F2EC
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.6001.18928_none_2a7f3263a25a6ada\iertutil.dll	--a--- 1985536 bytes	[20:15 30/08/2010]	[05:55 04/05/2010] 8FF89EA14228401B98E1210DBD9EFFF8
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.6001.18943_none_2a649119a26f2409\iertutil.dll	--a--- 1986560 bytes	[20:18 30/08/2010]	[06:02 26/06/2010] F60128324B4B1CFF958F21E9AEF9DAFE
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.6001.23019_none_2b1475a0bb6f3e25\iertutil.dll	--a--- 1986048 bytes	[20:15 30/08/2010]	[06:30 04/05/2010] 102E4DCCB02F7AE1A2E8C3DAFE6CE948
C:\Windows\winsxs\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.6001.23040_none_2aeb0342bb8fade9\iertutil.dll	--a--- 1987072 bytes	[20:18 30/08/2010]	[06:48 26/06/2010] F950BE34C801EEFA92F295795A0841DB

-=End Of File=-

C:\Windows\System32\iertutil.dll file looks fine.
Where did you get this one from: C:\Users\Corgonin\Desktop\iertutil.dll ?

Oh that was one I grabbed from another computer that I tried replacing with the one in the System32 file. I just deleted it and the problem is still there.

Did you actually replace the file?

Broni, on Aug 31 2010, 06:40 PM, said:

No I was not able to because an error message would always pop up, saying "cannot be deleted because this file is in use".

Yeah, you can try to do it from Safe Mode, or if it doesn't work there, you have to use Vista recovery disk and use command prompt to do it.
Try safe mode first.
If it doesn't work, we'll go from there.

Broni, on Aug 31 2010, 09:40 PM, said:

None of that worked at all...