BleepingComputer.com: Please help

I am a fairly savy user but i felt to post this problem up before i go crazy on this dell. I am using the program COMBOFIX which i find very very useful in many situations and have never had a problem with it. I go to use it on this Dell my friend brings in and i get a BAD_POOL boot screen and windows panics and dumps data... sigh f*** microsoft.... Would any of you users or professonals please help me with any advice that you might have? Thank you much.

127721


( I am also useing XP professional)

This post has been edited by 127721: 12 August 2010 - 12:07 PM

Hi, first of all a warning: while combofix runs fine in many cases, it is a very powerful application and should only be run under the supervision of a trained helper. It can sometimes cause serious problems like your computer no longer booting at all.

If I understand you correct, the computer starts up fine, but combofix is cause it to crash. Or is the computer not starting at all after combofix was run?

I will move this topic to a more appropriate forum.

Yes i am useing combo fix and it causes the BAd_pool crash. I am trying to get rid of a redirect worm and combo fix is usually really great. I have looked at the code and yea it is a chainsaw compared to most antivirus or malware programs. Any advice. The BAD_Pool blue screen is triggered by combofix but combofix is not the cause. It must be pre existing. Any ideas?

Please try to follow the steps in this guide

It worked. I love you.

You're quite welcome.