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lost or corrupt CD/DVD drivers

#1 User is offline   Lady T 

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Posted 18 July 2010 - 07:03 PM

For some reason my CD and DVD drivers have failed and my system is not reading them at all. Sys said I had the latest updates. I have unplugged and restarted so that the sys would recognize with no luck. Also tried the Windows update.

Any ideas of what I can try next.
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#2 User is offline   strolln 

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Posted 18 July 2010 - 07:18 PM

What are the exact symptoms that you are encountering? It may simply be that your CD/DVD drive has failed.
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#3 User is offline   Broni 

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Posted 18 July 2010 - 09:09 PM

Quote

It may simply be that your CD/DVD drive has failed.

Very possible. If what's below won't help, most likely, you need a new drive....

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
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