BleepingComputer.com: Wave Volume Mute & Audio Advertisements

Like I've seen many of this forum having the same problem, I'll be listening to music and my wave volume will just randomly switch off and occasionally I will get audio advertisements for Optrex? I read another thread about what to do, it told me to use Combofix and post my report after its finished. So here I've attached it to this post, can anyone help?

Thankyou to anyone who can help

Mike

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1. Do not run any other tool untill instructed to do so!
2. Please Do not Attach logs or put in code boxes.
3. Tell me about any problems that have occurred during the fix.
4. Tell me of any other symptoms you may be having as these can help also.
5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

• Double-Click on dds.scr and a command window will appear. This is normal.
• Shortly after two logs will appear:
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

MBRCheck

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• a report called MBRcheck will be on your desktop
• open this report
• Right click on the screen and select > Select All
• Press Control+C
• now please copy that report to this thread

information and logs:

In your next post I need the following

1.logs from DDS
2.RKUnHooker
3. MBRchecker log
4.let me know of any problems you may have had

Gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Sorry, I've been away for a few days. I will reply to this tonight. Thanks alot for your help so far.

Download MBRcheck rom here http://download.bleepingcomputer.com/rootrepeal/MBRCheck.exe


gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Here are the DDS & Attatch logs you asked for.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Mike at 15:16:28.46 on 29/07/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.356 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
svchost.exe 4
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Steam\steam.exe
svchost.exe 4
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Mike\Desktop\Defogger.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mike\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.webteams.co.uk/siteAdminHome.asp?team=barcodeathletic
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: DeviceVM Url Search Hook: {0063bf63-bfff-4b8f-9d26-4267df7f17dd} - c:\windows\system32\dvmurl.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.7.0.12\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [F5D7050v3] c:\program files\belkin\f5d7050v3\Belkinwcui.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10d.exe
StartupFolder: c:\docume~1\mike\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mike\applic~1\mozilla\firefox\profiles\6qii8qou.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.mardy-bum.com/forum/index.php?sid=ef1ace39b11cc890b556f1a025db521c
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\canon\zoombrowser ex\program\NPCIG.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1107000.00c\symds.sys [2010-7-12 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1107000.00c\symefa.sys [2010-7-12 173104]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-19 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-19 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-19 243024]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20100709.001\BHDrvx86.sys [2010-7-13 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1107000.00c\cchpx86.sys [2010-7-12 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1107000.00c\ironx86.sys [2010-7-12 116784]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.7.0.12\ccsvchst.exe [2010-7-12 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-11 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20100728.001\IDSXpx86.sys [2010-7-29 331640]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100728.039\NAVENG.SYS [2010-7-29 85424]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\virusdefs\20100728.039\NAVEX15.SYS [2010-7-29 1362608]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-10 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

=============== Created Last 30 ================

2010-07-26 13:58:16 0 dc-h--w- c:\windows\ie8
2010-07-15 14:02:35 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-12 11:34:22 12568 ----a-w- c:\windows\system32\drivers\PROCEXP113.SYS
2010-07-12 11:03:57 0 d-sha-r- C:\cmdcons
2010-07-12 10:59:02 98816 ----a-w- c:\windows\sed.exe
2010-07-12 10:59:02 77312 ----a-w- c:\windows\MBR.exe
2010-07-12 10:59:02 256512 ----a-w- c:\windows\PEV.exe
2010-07-12 10:59:02 161792 ----a-w- c:\windows\SWREG.exe
2010-07-11 15:28:34 0 ----a-w- c:\documents and settings\mike\defogger_reenable
2010-07-11 13:20:12 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-07-11 13:20:12 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-07-11 13:20:12 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-07-11 13:20:12 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-07-11 13:20:11 0 d-----w- c:\program files\Symantec
2010-07-11 13:19:17 0 d-----w- c:\windows\system32\drivers\NAV
2010-07-11 13:19:15 0 d-----w- c:\program files\Norton AntiVirus

==================== Find3M ====================

2010-07-15 14:02:39 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 13:57:06 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys

============= FINISH: 15:17:22.82 ===============




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 1/19/2010 8:04:25 PM
System Uptime: 7/29/2010 12:27:27 PM (3 hours ago)

Motherboard: Gigabyte Technology Co., Ltd. | | GA-MA74GM-S2
Processor: AMD Athlon™ 64 X2 Dual Core Processor 4600+ | Socket M2 | 2405/200mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 9.634 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP90: 5/1/2010 8:30:58 AM - System Checkpoint
RP91: 5/2/2010 8:59:14 AM - System Checkpoint
RP92: 5/3/2010 9:17:37 AM - System Checkpoint
RP93: 5/4/2010 2:48:51 PM - System Checkpoint
RP94: 5/6/2010 6:14:34 AM - System Checkpoint
RP95: 5/6/2010 9:10:32 AM - Avg Update
RP96: 5/8/2010 4:43:59 AM - System Checkpoint
RP97: 5/9/2010 4:22:29 PM - System Checkpoint
RP98: 5/10/2010 5:04:03 PM - System Checkpoint
RP99: 5/11/2010 9:04:41 PM - System Checkpoint
RP100: 5/13/2010 5:27:40 AM - System Checkpoint
RP101: 5/14/2010 6:11:15 AM - System Checkpoint
RP102: 5/15/2010 7:04:47 AM - System Checkpoint
RP103: 5/17/2010 8:52:55 AM - System Checkpoint
RP104: 5/18/2010 9:15:19 AM - System Checkpoint
RP105: 5/19/2010 9:36:05 AM - System Checkpoint
RP106: 5/20/2010 10:42:28 PM - System Checkpoint
RP107: 5/23/2010 3:20:13 AM - System Checkpoint
RP108: 5/24/2010 4:16:08 AM - System Checkpoint
RP109: 5/25/2010 4:23:54 AM - System Checkpoint
RP110: 5/26/2010 11:38:19 AM - System Checkpoint
RP111: 5/28/2010 10:51:00 AM - System Checkpoint
RP112: 5/31/2010 2:47:27 PM - System Checkpoint
RP113: 6/2/2010 12:00:32 AM - System Checkpoint
RP114: 6/4/2010 1:51:58 AM - Avg Update
RP115: 6/5/2010 5:13:23 AM - System Checkpoint
RP116: 6/6/2010 3:07:50 PM - System Checkpoint
RP117: 6/7/2010 8:17:03 PM - System Checkpoint
RP118: 6/10/2010 4:45:45 AM - System Checkpoint
RP119: 6/11/2010 5:16:47 AM - System Checkpoint
RP120: 6/12/2010 5:36:24 AM - System Checkpoint
RP121: 6/13/2010 6:19:29 AM - System Checkpoint
RP122: 6/15/2010 9:27:59 PM - System Checkpoint
RP123: 6/17/2010 8:55:46 PM - System Checkpoint
RP124: 6/19/2010 5:47:17 PM - System Checkpoint
RP125: 6/20/2010 5:55:55 PM - System Checkpoint
RP126: 7/6/2010 8:30:33 AM - System Checkpoint
RP127: 7/7/2010 8:43:16 AM - System Checkpoint
RP128: 7/7/2010 9:13:58 AM - Avg Update
RP129: 7/8/2010 6:10:36 PM - System Checkpoint
RP130: 7/9/2010 6:25:59 PM - System Checkpoint
RP131: 7/12/2010 11:59:28 AM - ComboFix created restore point
RP132: 7/13/2010 6:30:40 PM - System Checkpoint
RP133: 7/15/2010 2:53:28 PM - Avg Update
RP134: 7/15/2010 3:02:53 PM - Avg Update
RP135: 7/20/2010 5:28:08 AM - System Checkpoint
RP136: 7/21/2010 2:51:08 PM - Avg Update
RP137: 7/22/2010 6:50:15 PM - System Checkpoint
RP138: 7/23/2010 7:46:46 PM - System Checkpoint
RP139: 7/25/2010 4:33:08 PM - System Checkpoint
RP140: 7/26/2010 2:59:15 PM - Installed Windows Internet Explorer 8.
RP141: 7/27/2010 3:10:04 PM - System Checkpoint
RP142: 7/28/2010 7:23:27 PM - System Checkpoint

==== Installed Programs ======================

3D Online Snooker v1.38e
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Display Driver
Audacity 1.3.7
AVG Free 9.0
Belkin 54Mbps Wireless Network Adapter
Bonjour
Browser Configuration Utility
Canon Camera Access Library
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
DivX Plus Web Player
Football Manager 2010
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
International Cricket Captain 2009
iSnooker
iTunes
Java™ 6 Update 17
Last.fm 1.5.4.24567
LimeWire 5.4.6
McAfee Security Scan Plus
Microsoft .NET Framework 2.0
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.11)
MSVCRT
Norton AntiVirus
Norton Security Scan
QuickTime
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Segoe UI
Steam
VC80CRTRedist - 8.0.50727.4053
VideoLAN VLC media player 0.8.6d
WebFldrs XP
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows XP Service Pack 3
WinRAR archiver

==== Event Viewer Messages From Past Week ========

7/28/2010 1:06:28 PM, error: System Error [1003] - Error code 00000006, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.
7/26/2010 1:02:15 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 002275FF97CB. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
7/24/2010 8:05:50 AM, error: Dhcp [1002] - The IP address lease 192.168.0.2 for the Network Card with network address 002275FF97CB has been denied by the DHCP server 10.46.9.177 (The DHCP Server sent a DHCPNACK message).
7/24/2010 2:01:32 AM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
7/24/2010 2:01:32 AM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

==== End Of File ===========================

Here is the RKUnHooker scan.

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xAE26E000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4915200 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xF4EFB000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 3891200 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xBF1CD000 C:\WINDOWS\System32\ati3duag.dll 3821568 bytes (ATI Technologies Inc. , ati3duag.dll)
0xBF572000 C:\WINDOWS\System32\ativvaxx.dll 2670592 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1847296 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1847296 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xAA10F000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100728.039\NAVEX15.SYS 1359872 bytes (Symantec Corporation, AV Engine)
0xADCFC000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100709.001\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0xBF065000 C:\WINDOWS\System32\ati2cqag.dll 626688 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xF7340000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBF0FE000 C:\WINDOWS\System32\atikvmag.dll 540672 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xADDA8000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xADEA2000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xADFCE000 C:\WINDOWS\system32\DRIVERS\rt73.sys 454656 bytes (Ralink Technology, Corp., Ralink 802.11 USB Wireless Adapter Driver)
0xADE44000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF4DC4000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAE16E000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAA5EB000 C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect)
0xAE117000 C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SYMTDI.SYS 356352 bytes (Symantec Corporation, Network Dispatch Driver)
0xF7423000 SYMDS.SYS 352256 bytes
0xAA0A6000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100728.001\IDSxpx86.sys 348160 bytes (Symantec Corporation, IDS Core Driver)
0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 339968 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xAB0E4000 C:\WINDOWS\System32\DRIVERS\srv.sys 335872 bytes (Microsoft Corporation, Server driver)
0xBF182000 C:\WINDOWS\System32\atiok3x2.dll 307200 bytes (ATI Technologies Inc., Ring 0 x2 component)
0xAA98A000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xAE03D000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xADCC8000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF74E1000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAB55B000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7313000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF73E4000 SYMEFA.SYS 184320 bytes
0xAA27D000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xADF12000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF4E5E000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xADFA6000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAE0F1000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xAE0CC000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xAAB98000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xAE24A000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF4E86000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF4EAA000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xADF84000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7479000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74B1000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xADF65000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0xADE27000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF72F9000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF4ECD000 C:\WINDOWS\System32\DRIVERS\Rtenicxp.sys 106496 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF7499000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xADC88000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF73CD000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF4E33000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAB42E000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xAA0FB000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100728.039\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF4E4A000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF4EE7000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAE1C7000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7411000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF74D0000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF4E22000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xAE7AE000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF77D0000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF77F0000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7680000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF77E0000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xAB680000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7880000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7650000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7800000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7630000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7820000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7740000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF77C0000 C:\WINDOWS\System32\Drivers\Imapi.SYS 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7620000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7810000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7610000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7870000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7730000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7840000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7640000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF76D0000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF7830000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7720000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xAA5BB000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF77B0000 C:\WINDOWS\System32\DRIVERS\processr.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF76B0000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79C8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7968000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7970000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF79B0000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7890000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7940000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF79F8000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF7958000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF7990000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7998000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79B8000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7948000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xF79A0000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF79C0000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7898000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7980000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7988000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7978000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7960000 C:\WINDOWS\System32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF7910000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xAA956000 C:\PROGRA~1\Belkin\F5D705~1\GTNDIS5.SYS 16384 bytes (Printing Communications Assoc., Inc. (PCAUSA), PCAUSA NDIS 5.0 Protocol Driver)
0xAE7EA000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7B00000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAB978000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7AF0000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7A20000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xAE22E000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xAE7F2000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xAE7E2000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7AF4000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7AD8000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7B46000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7BBA000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7B44000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B10000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B48000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B92000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7B4A000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B3E000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B40000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B12000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7CDF000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7C0E000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7D3A000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BD8000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

Here is the MBRCheck.

MBRCheck, version 1.1.1

© 2010, AD



\\.\C: --> \\.\PhysicalDrive0



Size Device Name MBR Status

--------------------------------------------

74 GB \\.\PhysicalDrive0 Unknown MBR code





Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run MBRCheck.exe

• Run MBRCheck.exe
• Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Please push the 'Y' key and then press Enter
• When program ask you Enter your choice: enter 2 and press the Enter key
• Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
• Enter 0 and press the Enter key.
• The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.
• when asked Do you want to fix the MRB code? type in YES and press enter
• Restart your PC.

After you restart the PC

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• a report called MBRcheck will be on your desktop
• open this report
• Right click on the screen and select > Select All
• Press Control+C
• now please copy that report to this thread

Run Combofix:

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

In your next post I need the following

1. Log from Combofix
2. report from MBRcheck
3. let me know of any problems you may have had
4. How is the computer doing now?

Gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,
Gringo