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> How to use the self-help guides

This forum contains self-help guides on removing common malware and viruses. These guides can be advanced so please use them at your own risk.


If after following the self-help guide, or you can not find an appropriate guide, then you can receive step-by-step instructions directly from one of our experts by following the instructions in this topic:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 
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> How to remove the Internet Keyword CommonName, Self-Help Guide
Grinler
post Oct 3 2004, 11:33 PM
Post #1


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This self-help guide will walk you through the steps to remove Internet Keyword


What this program does:

Internet Keyword is a variant of CommonName which redirects Internet Explorer's browser bar and certain search engine's reults to display it own data and open popups. CommonName has an extremely loose Software License Agreement which basically states it can do whatever it wants to on your machine.

An excerpt from this license agreement is found below:
The Software enables end-users to locate the websites of brand owners by typing in the name of companies, brands, products or related phrases into either the browser address bar or certain search engines. The websites that you locate are not stored on CommonName's servers. CommonName does not and cannot control what content is available to you using the Software.

To enable our service to operate, it may be necessary to override or remove software from your computer that performs a similar function or tries to override or hinder our service. By choosing to download CommonName you authorise us to take this step.

CommonName will do its best to continue offering the services “as is”, but may be required for various reasons, within or not within our control to alter any part of its services. By choosing to download CommonName you authorise us to make any amendments that we deem appropriate or are required to make


Tools Needed for this fix:

HijackThis

Related Tutorials:

How to use HijackThis to remove Browser Hijackers & Spyware

Symptoms in a HijackThis Log:

O2 - BHO: Browser - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - c:\program files\INTERN~1\inetkw.dll
O4 - HKLM\..\Run: [inetmgr] c:\program files\INTERN~1\inetmgr.exe

Processes running on the machine:

c:\program files\Internet Keyword\inetmgr.exe
c:\program files\Internet Keyword\inetsvc.exe



Instructions:

Automatic Removal:

Remove this program through the provided Add/Remove Programs entry. To uninstall it follow these steps:
  1. Enter the control panel.

  2. Double-click on the Add/Remove Programs link.

  3. Look for any entries with the words Internet Keyword or CommonName and uninstall them.. If it opens a webpage and prompts you to enter a code.
    Please enter the code found there. It will then launch an uninstaller. Allow that program to run.

    1. If you can not find an entry for these, navigate to c:\program files\internet keyword, and double-click on the uninst.exe file found there.

  4. Reboot your computer

  5. Download HijackThis and extract it to c:\hijackthis.

  6. Navigate to the c:\hijackthis directory and double-click on HijackThis

  7. When the program starts, double-click on the HijackThis icon and then click on the Scan button.


    1. If you see any entries similar to the above examples put a checkmark next to that entry.

    2. Then click the Fix button

  8. If there were no matching entries, or you are finished, close HijackThis.

  9. Reboot your computer into Safe Mode

  10. Delete the following directory: C:\Program Files\internet keyword\ if it exists.

  11. Reboot your computer and let it boot normally.


 

Manual Removal:
  1. Download killbox here:

    Pocket KillBox

  2. Unzip the downloaded file to your desktop.

  3. Navigate to the killbox folder now on your desktop and double-click on Killbox.exe

  4. Select the Delete on reboot option

  5. In the Full path of file to delete field copy and paste the following into the field:

    C:\PROGRAM FILES\INTERNET KEYWORD\INETSVC.EXE

  6. Now press the button that looks like a red circle with a white X in it.

  7. When it asks if you would like to continue and reboot, press the NO button.

  8. In the Full path of file to delete field copy and paste the following into the field:

    C:\PROGRAM FILES\INTERNET KEYWORD\INETMGR.EXE

  9. Now press the button that looks like a red circle with a white X in it.

  10. This time when it asks you to reboot, press the Yes button.

  11. Let the computer reboot

  12. Download HijackThis and extract it to c:\hijackthis.

  13. Navigate to the c:\hijackthis directory and double-click on HijackThis

  14. When the program starts, double-click on the HijackThis icon and then click on the Scan button.


    1. If you see any entries similar to the ones below put a checkmark next to that entry:

      O2 - BHO: Browser - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - c:\program files\INTERN~1\inetkw.dll
      O4 - HKLM\..\Run: [inetmgr] c:\program files\INTERN~1\inetmgr.exe

    2. Then click the Fix button

  15. If there were no matching entries, or you are finished, close HijackThis.

  16. Reboot your computer into Safe Mode

  17. Delete the following directory: C:\Program Files\internet keyword\ if it exists.

  18. Reboot your computer and let it boot normally.


Your computer should now be clean of the Internet Keyword CommonName variant.

This is a self-help guide. Use at your own risk.



BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.


--------------------
Lawrence
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