Help
This forum contains self-help guides on removing common malware and viruses. These guides can be advanced so please use them at your own risk.
What this program does:
CommonName redirects Internet Explorer's browser bar and certain search engine's reults to display it own data. It also has an extremely loose Software License Agreement which basically states it can do whatever it wants on your machine.
An excerpt from this license agreement is found below:
| The Software enables end-users to locate the websites
of brand owners by typing in the name of companies, brands, products or
related phrases into either the browser address bar or certain search engines.
The websites that you locate are not stored on CommonName's servers. CommonName
does not and cannot control what content is available to you using the Software.
To enable our service to operate, it may be necessary to override or remove software from your computer that performs a similar function or tries to override or hinder our service. By choosing to download CommonName you authorise us to take this step. CommonName will do its best to continue offering the services “as is”, but may be required for various reasons, within or not within our control to alter any part of its services. By choosing to download CommonName you authorise us to make any amendments that we deem appropriate or are required to make |
Tools Needed for this fix:
HijackThis
Related Tutorials:
How to use HijackThis to remove Browser Hijackers & Spyware
Symptoms in a HijackThis Log:
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll
O2 - BHO: Activater - {1E1B2879-88FF-11D2-8D96-D7ACAC95951F} - C:\Program Files\CommonName\Toolbar\CNBarIE.dll
O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
O18 - Protocol hijack: cn - {9346A6BB-1ED0-4174-AFB4-13CD4EC0AA40}
Instructions:
Remove this program through the provided Add/Remove Programs entry. To uninstall it follow these steps:
- Enter the control panel.
- Double-click on the Add/Remove Programs link.
- Look for any entries with the words CommonName and uninstall them..
If it opens a webpage and prompts you to enter a code. Please enter the code
found there. It will then launch an uninstaller. Allow that program to run.
- Reboot your computer
- Download HijackThis and extract it to c:\hijackthis.
- Navigate to the c:\hijackthis directory and double-click on HijackThis
- When the program starts, double-click on the HijackThis icon and then click
on the Scan button.
- If you see any entries similar to the above examples put a checkmark
next to that entry.
- If you see an entry like the following:
O16 - DPF: {9656B666-992F-4D74-8588-8CA69E97D90C} - ht tp://www.commonname.com/eng/oneclick/uni...b.cab
Put a checkmark next it
- Then click the Fix button
- If you see any entries similar to the above examples put a checkmark
next to that entry.
- If there were no matching entries, or you are finished, close HijackThis.
- Reboot your computer into Safe
Mode
- Delete the following directory: C:\Program Files\CommonName\
- Reboot your computer and let it boot normally.
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.
If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.
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