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BSOD

#1 User is offline   plb1257 

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Posted 06 June 2010 - 12:35 PM

I saw the last post on this problem and thought I would submit my problem. I have an ACER Aspire 9410 Laptop and keep getting the BSOD. I ran the blue screen view file that you suggested and I got this:

==================================================
Dump File : Mini060610-01.dmp
Crash Time : 6/6/2010 11:47:26 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fe1930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060510-02.dmp
Crash Time : 6/5/2010 8:36:16 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fc6930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060510-01.dmp
Crash Time : 6/5/2010 7:48:02 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fd6930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

Do you have any questions? I mean suggestions?

This post has been edited by plb1257: 06 June 2010 - 12:38 PM


#2 User is offline   hamluis 

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Posted 06 June 2010 - 03:58 PM

Suggested cures start with installing latest SP...I would supplement that with uninstalling (via Device Manager) the USB controllers and then rebooting.

Louis

#3 User is offline   plb1257 

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Posted 09 June 2010 - 07:47 AM

I am current on all the VISTA updates. I tried uninstalling and reinstalling the USP drivers but it didn't work. However, it doesn't shut down while I'm using it, only after the laptop has been idle for 15-30 minutes. Thanks for your help

#4 User is offline   cryptodan 

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Posted 09 June 2010 - 02:24 PM

Have you tried updating the USB/Chipset Drivers for you laptop's motherboard?

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