I signed back in to my admin account, went to control panel/admin tools/services and checked to see what my setting was on the System Event Notification Service. It was selected as started. I stopped it, set it to manual and again tried to access the other user account, I got the same response.
I'm really desperate to set up another account on my computer as I need to control what my kids do, block certain sites as well as other reasons. They are currently using my admin access which obviously gives them access to EVERYTHING.
Thanks all.

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