STILL having wireless/computer problems

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STILL having wireless/computer problems HELP

#16 TScrewy

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Posted 13 May 2010 - 03:51 PM

Darth sidious, on May 13 2010, 03:41 PM, said:

Hmmm same service tag no as before.

When you looked in network adapters for your dell wireless 1505 draft 802.11n wlan mini card it did display the device is working properly and not disabled or some other error message?

That is the original card that should have shipped with your inspriron.

You could open up your desktop when disconnected from electricity supply and look for a pci-e slot not the x16 which is for graphics cards probably pci-ex1 smallest slot will be near the pci slots they should be marked on motherboard and have a look whether a dell wireless card is in there will be on the card somewhere or whether it is an asus wireless lan pci card which goes in one of pci slots be careful not to touch components do not remove use a touch to illuminate where you are looking.

Once card is confirmed follow these instructions posted previously( if it is asus wireless lan pci card then download and install those drivers instead of dell).

Quote

Ensure windows is fully up to date using windows update then create a system rovery point using system restore call it dell wlan.

Uninstall current driver for wlan card using programs and features find the name will be Dell Wireless 1505 Draft 802.11n WLAN Mini-Card of card and install the one you downloaded if this does not work use system restore and choose dell wlan restore point to restore pc to before you uninstalled the wlan card.

Yeah... it says in the properties that "the device is working properly" but windows will still come up with the problem saying it's not functioning properly.

UGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

:thumbsup:

#17 Darth sidious

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Posted 13 May 2010 - 03:55 PM

I know its frustrating please follow the rest of advice.

HP Compaq 6715b Notebook--AMD Turionx2 2.2Ghz 64 Mobile TL-64--4GB DDR2 667Mhz--Compaq 6715b--fujitsu siemens 500GB sataII Internal, Toshiba 1TB EXT HD Backup--IGP ATI Radeon x1250 128MB--Broadcom a\b\g Wlan adapter built in, Sonicwall TZ100, Dlink DSL 2740b--Windows 7 Ultimate 64-bit and linux ubuntu dual boot--Firefox 4.0 &IE8--Eset Firewall--Nod32 antivirus & Spyware Doctor--Malwarebytes anti malware.

#18 TScrewy

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Posted 13 May 2010 - 09:33 PM

Darth sidious, on May 13 2010, 03:55 PM, said:

I know its frustrating please follow the rest of advice.

That advice is dangerous. Besides, I don't even know how to open the tower.

*sighs*

I KNEW I'd be screwed...

Thank you for trying, though, I really did appreciate it...

:thumbsup:

#19 Darth sidious

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Posted 13 May 2010 - 11:50 PM

No problem if you don't know our way round inside the tower just follow the rest of advice.

#20 Darth sidious

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Posted 16 May 2010 - 08:35 AM

If you've followed the advice and still failed it would be a good idea ro run hardware diagnostics to check the wlan card isnt faulty to do this press f12 at boot time and select hardware diagnostics from the menu you should be able to run individual tests for your hardware or run a complete test.

#21 TScrewy

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Posted 16 May 2010 - 12:44 PM

Darth sidious, on May 16 2010, 08:35 AM, said:

I think I did a full test before, and nothing came up.

However...

I may try it again with only the WLAN card, so, thanks.

:thumbsup:

#22 Darth sidious

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Posted 16 May 2010 - 01:04 PM

Ok mate check that your firewall isn't inadvertenly bocking any part of software or ports that may be used.

#23 NpaMA

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Posted 17 May 2010 - 10:13 AM

If the computer is Vista: Click start -> "Windows Experience Index"(beside your rating) -> "View and print details" -> and at the bottom under "network" list what it says.

It'll tell you which driver you need to download, and if its made by a 3rd party you may be able to get more up-to-date from them directly, instead of dell.

Also with "Dell computers will ONLY work with Dell products, which sucks even MORE": That's false. Dell even sells 3rd party software/hardware.

This post has been edited by NpaMA: 17 May 2010 - 10:16 AM

#24 TScrewy

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Posted 17 May 2010 - 04:35 PM

@Darth sidious:

It's kind of hard for me to tell if I'm inadvertently blocking any part of software or ports that may be used... should I list what my firewall says and say what I'm allowing through and what I'm not allowing through?

@NpaMA

Sure. Here.

Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)

Network Adapter Microsoft Tun Miniport Adapter

Network Adapter Dell Wireless 1505 Draft 802.11n WLAN Mini-Card

This post has been edited by TScrewy: 17 May 2010 - 04:36 PM

#25 Darth sidious

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Posted 17 May 2010 - 05:08 PM

Ensure that the dell wireless adapter 1505 Draft 802.11n wlan mini card .exe file is set to allowed or permitted in program rules or just rules may be different names in your firewall but don't know which firewall you are using so can't be more specific.

#26 NpaMA

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Posted 17 May 2010 - 08:53 PM

Download this: http://support.us.dell.com/support/downloa...p;fileid=244134

Once downloaded(and extracted if its in a zip), right click the .exe file and choose "Run as Administrator", then follow the instructions. Post back if you get any errors.

#27 TScrewy

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Posted 17 May 2010 - 10:31 PM

@ Darth sidious

I thought I already said this... but... my firewall is Windows Firewall

@NpaMA

k.

EDIT: It installed fine. So... now what?

This post has been edited by TScrewy: 17 May 2010 - 10:40 PM

#28 Darth sidious

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Posted 18 May 2010 - 12:02 AM

Under outgoing connections configure an exception for the .exe file for your wlan card to be allowed thru the firewallthe help file will tell you how to do this.