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> How to use the self-help guides

This forum contains self-help guides on removing common malware and viruses. These guides can be advanced so please use them at your own risk.

If after following the self-help guide, or you can not find an appropriate guide, then you can receive step-by-step instructions directly from one of our experts by following the instructions in this topic: Preparation Guide For Use Before Posting A Hijackthis Log

 
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> How To Remove Wintools, Self-Help Guide
Grinler
post Sep 29 2004, 02:32 PM
Post #1


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This self-help guide will walk you through the steps to remove WinTools

Tools Needed for this fix:Related Tutorials:Symptoms in a HijackThis Log:
QUOTE
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe


Notes: WinTools is often installed by of programs. If there is WinTools installed on your machine, it is a good chance that other programs you do not want are installed as well.

Instructions:

Automatic Uninstall Method:
  1. Click on start, then settings, and then control panel.

  2. Double-click on the Add/Remove programs icon.

  3. Scroll down till you see an entry that contains the word WinTools and then uninstall it

  4. Follow all the prompts asking to uninstall and reboot when it asks.

  5. After it has rebooted fix any entries in HijackThis for WinTools

  6. Delete the following directories:

    C:\Program Files\Toolbar\
    C:\Program Files\Common Files\WinTools\
Manual Uninstall Method (If WinTools is not listed in Add/Remove Programs):
  1. Reboot your computer into Safe Mode

  2. Only for XP/2000/NT - Click on Start, then Run, and type services.msc and press the OK button.
    1. Scroll down till you see the service named WinTools for IE Service.
    2. Double-click on the service name and change the Startup Type to Disable and then stop the service by clicking on the Stop button.
    3. Exit the services window.
  3. Press control-alt-delete and end the following processes by clicking once on them and then clicking the End Process button:
    WToolsA.exe
    WToolsS.exe
    WSup.exe

  4. Exit the Task Manager

  5. Open a command prompt by click on Start, then Run, and typing the following based on your operating system:
    1. For Windows 98/ME/95 type command.exe and press the OK button.
    2. For Windows XP/2000/NT type cmd.exe and press the OK button.
  6. You will now be in a command prompt. Type regsvr32 /u /s "C:\Program Files\Toolbar\toolbar.dll and press the enter key on your keyboard.

  7. Type exit to close the command prompt.

  8. Now delete the following directories:

    C:\Program Files\Common Files\WinTools\
    C:\Program Files\Toolbar\

  9. Run Hijackthis and fix all entries that contain WinTools in them.

  10. If you are using Windows XP/NT/2000 open regedit and navigate to the following key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    Click on the services key so you see a list of the services in the right section. Scroll through those services till you find one that has WinTools in it and right click on it and delete the WinTools service.

  11. Disable and re-enable System Restore. Instructions can be found here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

  12. Reboot your computer and Wintools should be gone.

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.


--------------------
Lawrence
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