How To Remove Webhancer

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BleepingComputer.com > Security > Spyware and Malware Removal Guides and Reading Room

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This forum contains self-help guides on removing common malware and viruses. These guides can be advanced so please use them at your own risk.

If after following the self-help guide, or you can not find an appropriate guide, then you can receive step-by-step instructions directly from one of our experts by following the instructions in this topic: Preparation Guide For Use Before Posting A Hijackthis Log

How To Remove Webhancer, Self-Help Guide

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Grinler View Member Profile	Sep 29 2004, 01:44 PM Post #1
Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3	This self-help guide will walk you through the steps to remove Webhancer. Tools Needed for this fix: HijackThis Related Tutorials: How to use HijackThis to remove Browser Hijackers & Spyware Symptoms in a HijackThis Log: QUOTE O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe" O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe" O10 - Hijacked Internet access by WebHancer Notes: Most of the time you will not know that webhancer is installed on your machine. To identify it, run HijackThis and look for the above entries. Instructions: Download LSP-Fix from the following link and save it to a location you can find later if necessary. LSP-Fix Download Link Follow these steps to remove Webhancer: Click on start, settings, control panel. Double-click on the Add/Remove Programs icon. Uninstall Webhancer from the listing of programs Delete the following files and directories: c:\program files\webhancer\ c:\windows\webhdll.dll c:\windows\whagent.inf c:\windows\whInstaller.exe c:\windows\whInstaller.ini If you can not connect to the Internet after removing Webhancer, please run the LSP-Fix program I had you download earlier, and click on the finish button. Reboot and you should be able to get back on. At this point, Webhancer should now be removed from your computer. This is a self-help guide. Use at your own risk. BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum. If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you. -------------------- Lawrence

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