BleepingComputer.com: Laptop mouse extremely slow & sluggish until Synaptics drivers uninstalled, returns to slow when computer auto installs Synaptics drivers

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Laptop mouse extremely slow & sluggish until Synaptics drivers uninstalled, returns to slow when computer auto installs Synaptics drivers

#16 User is offline   Nikki1 

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Posted 21 April 2010 - 08:01 PM

View PostkeyboardNinja, on Apr 21 2010, 07:32 PM, said:

Hmmm....not at the moment...

Give me a little while and I'll see if I can find anything else. :thumbsup:



Ok thanks!!

#17 User is offline   Nikki1 

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Posted 26 April 2010 - 11:29 AM

I'm guessing we ran out of ideas? Haha. :thumbsup:

#18 User is offline   keyboardNinja 

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Posted 26 April 2010 - 01:56 PM

Yeah, I'm not really sure how to get rid of those drivers or keep them from installing without actually sitting in front of the physical computer. It's one of those things where you have to have your hands on it to be able to fix it.

Not sure what you tell you... :thumbsup:
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#19 User is offline   computerxpds 

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Posted 26 April 2010 - 02:14 PM

No I'm sorry as well as i too have no idea's as to how to fix it and stop the driver install.
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#20 User is offline   MrBruce1959 

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Posted 26 April 2010 - 03:03 PM

View PostNikki1, on Apr 21 2010, 02:07 PM, said:

Hi! I would really appreciate it if someone could help me with this problem.

My laptop is about 5 years old, HP Pavillion dv2000. It has been working fine until about a week ago. One day I got on here and noticed the mouse is going extreeeemely slow and it's sluggish. I had to push really hard on the pad to get the mouse pointer to move and it would lag really bad. So I uninstalled the Synaptics drivers and when I restart the computer, the mouse works PERFECT. The computer shows under My Computer-->Properties-->Hardware-->Device Manager that "unknown device" is under Mouse but it only takes a few seconds and my computer will automatically reinstall the Synaptics drivers. It then tells me to reboot my computer again, and as soon as I do, the mouse is hard to work with again. If I don't reboot the computer, however, it continues to work just fine. But it's annoying not being able to restart my computer.

I've tried going to the Synaptics website and I've gone to the HP website and manually installed the mouse drivers compatible with my computer and it does the same thing.

If my mouse functions perfectly without drivers and I only have a problem when I install the Synaptics drivers, I don't want any drivers installed! But my computer will not let me get by with that - it automatically installs Synaptics drivers. I read in another post to disable Plug & Play under Services but that did my computer no good and it seemed to cause problems, so I changed it back. I also read to reboot my computer in safe mode to avoid the automatic install of drivers but it still installs them.

To get by for now, I am uninstalling the Synaptics drivers, then I restart my computer, then when it detects new hardware and installs the Synaptic drivers, it says I need to reboot my computer for the new hardware to work properly. As long as I don't restart my computer the mouse works just great. As soon as I restart, the Synaptics drivers are installed again and it's really hard to work with the mouse.
What version of the driver were you origionally using?

I am looking at the latest drivers presently available for this device.
Anyone have any ideas?


What version of the driver was you origionally using?

This post has been edited by MrBruce1959: 26 April 2010 - 03:04 PM

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