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> How to use the self-help guides

This forum contains self-help guides on removing common malware and viruses. These guides can be advanced so please use them at your own risk.

If after following the self-help guide, or you can not find an appropriate guide, then you can receive step-by-step instructions directly from one of our experts by following the instructions in this topic: Preparation Guide For Use Before Posting A Hijackthis Log

 
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> How To Remove New.net / Newdotnet, Self-Help guide
Grinler
post Sep 28 2004, 02:36 PM
Post #1


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Posts: 31,509
Joined: 24-January 04
From: USA
Member No.: 3
This self-help guide will walk you through the steps to remove New.net or NewDotNet. Please note that uninstalling this program can possible lead to problems connecting to the Internet afterwards. By following these steps exactly this chance will be minimized.

Tools Needed for this fix:Related Tutorials:Example Log:Symptoms in a HijackThis Log:
QUOTE
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program FIles\NewDotNet\newdotnet6_38.dll
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\Progra~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O10 - Hijacked Internet access by New.Net



Please download LSP-Fix from the following link and save it to a location you can find later if necessary.

LSP-Fix Download Link

To remove New.net please follow these steps:
  1. Click on start, then settings and then control panel.

  2. Double-click on the Add/Remove Programs icon.

  3. Look through the installed programs for a program called New.Net or NewDotNet and double-click on the entry to uninstall it.
Once the computer has rebooted, start HijackThis and fix any of the corresponding entries for that program that are found. Note: If a O10 entry exists for NewDotNet, do not fix it via HijackThis, and instead ask for help in the forums. Fixing O10 entries in HijackThis can cause problems with your network connection.

Then reboot and delete the C:\Program Files\NewDotNet\ directory.

At this point you should be clean.

If you can not connect to the Internet after removing New.net, Please run the LSP-Fix program I had you download earlier, and click on the finish button. Reboot and you should be able to get back on.


This is a self-help guide. Use at your own risk.


BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.


--------------------
Lawrence
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+Quote Post
Grinler
post Oct 23 2008, 08:40 AM
Post #2


Bleep Bleep!
******

Group: Admin
Posts: 31,509
Joined: 24-January 04
From: USA
Member No.: 3
Update!

The uninstaller from New.net is no longer available. It is then advised that you try to remove the program via add or remove programs and follow the rest of the instructions.

If there is no uninstall entry in Add or Remove Programs, then you should use LSP-Fix to remove the LSP listed in the 010 entry of HJT. Once that is removed and is no longer showing in a HJT log, you can delete the folder and fix the entries.

If you do not remove the LSP first, then the computer's Internet connection will be broken until you run LSP-Fix to repair it.


--------------------
Lawrence
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