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Motherboard IDE Drive Updates System Errors Reported - Win Server 2003

#1 User is offline   SoundFX 

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Posted 30 March 2010 - 08:22 PM

I have a Server installed as a Primary Domain Controller - I have added a second server installed as a Secondary Domain Controller, which does most of the heavy lifting. The PDC System logs are getting regular error entries indicating there is a problem with the IDE drivers for the board. I have an ASUS P5Q SE motherboard. I am running SATA drives set up as a RAID-1 in software. I have already replaced the SATA data cables (part of Microsoft's Help Center solutions), but the errors continue. I have searched ASUS (their site was vveeeerryy slow), and can only find a BIOS upgrade. I have also searched DriverGuide.com with no success. Where can I find specific drivers to resolve this error? Here are the error details from the System Log:
---------------------------
Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 3/30/2010
Time: 8:42:05 AM
User: N/A
Computer: DAGWOOD
Description:
The device, \Device\Ide\IdePort2, did not respond within the timeout period.
---------------------------
Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 3/17/2010
Time: 4:17:17 AM
User: N/A
Computer: DAGWOOD
Description:
The driver detected a controller error on \Device\Harddisk0.

#2 User is offline   MrBruce1959 

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Posted 31 March 2010 - 12:09 AM

Try this link below there's a lot of reading here, but it might help you find a solution regarding your first error.

http://www.ata-atapi.com/
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#3 User is offline   hamluis 

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Posted 31 March 2010 - 12:02 PM

That controller error noted...might merit a diagnostic on the drive in question, if not both.

Louis
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#4 User is offline   SoundFX 

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Posted 31 March 2010 - 12:22 PM

The RAID-1 configured drives are WDC WD1600JS (160GB). I guess I should go to Western Digital for the diagnostics utilities, right?

#5 User is offline   Delta16 

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Posted 31 March 2010 - 12:55 PM

Yes, I suggest that you use Western Digital Diagnostic Utility as the hard drive is WD.

You should find the Utility on their web site.
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#6 User is offline   hamluis 

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Posted 31 March 2010 - 04:59 PM

http://support.wdc.com/product/download.as...1=5&lang=en

Run the long test, not the short.

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#7 User is offline   cryptodan 

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Posted 03 April 2010 - 12:32 AM

I suggest trying another cable.

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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#8 User is offline   Delta16 

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Posted 03 April 2010 - 04:05 PM

View Postcryptodan, on Apr 3 2010, 07:32 AM, said:

I suggest trying another cable.


He already changed the cables :thumbsup:
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#9 User is offline   cryptodan 

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Posted 03 April 2010 - 05:49 PM

View PostDelta16, on Apr 3 2010, 09:05 PM, said:

View Postcryptodan, on Apr 3 2010, 07:32 AM, said:

I suggest trying another cable.


He already changed the cables :thumbsup:


What was the end result?

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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#10 User is offline   Delta16 

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Posted 04 April 2010 - 12:06 PM

View Postcryptodan, on Apr 4 2010, 12:49 AM, said:

View PostDelta16, on Apr 3 2010, 09:05 PM, said:

View Postcryptodan, on Apr 3 2010, 07:32 AM, said:

I suggest trying another cable.


He already changed the cables :thumbsup:


What was the end result?

Quote

I have already replaced the SATA data cables (part of Microsoft's Help Center solutions), but the errors continue.


Please read the first post before asking anymore questions.
Posted Image

#11 User is offline   cryptodan 

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Posted 04 April 2010 - 01:45 PM

You said you are having IDE Drive issues with the IDE Drives yet Replacing the SATA Cables do not impact IDE Performance. Please replace the IDE Cables since that is part of the computer you having issues with.

My work schedule is as follows: Mon and Tues 1800 to 0600, Friday - Sunday 1800EST to 0600, and Wednesday to Thursday 1800est to 0600. So if I do not respond right away I am at work.
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