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Problem Installing Vista SP2 Error 490

#16 User is offline   keyboardNinja 

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Posted 24 April 2010 - 10:49 AM

Do you have Service Pack 1 installed?

I know it seems like a dumb question, but I have to start out with the obvious first.

To learn if SP1 is already installed:
Click Start, right-click Computer, and then click Properties.

If Service Pack 1 is listed in the Windows edition section, SP1 is already installed on your computer.

This post has been edited by keyboardNinja: 24 April 2010 - 10:50 AM

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#17 User is offline   mervward 

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Posted 24 April 2010 - 11:21 AM

Yes SP1 is installed.

Dont worry about asking me any "dumb" questions as I've probably missed something obvious!! :huh:

#18 User is offline   keyboardNinja 

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Posted 24 April 2010 - 11:25 AM

Have you tried disabling your anti-virus and firewall before trying to install SP2?

You could also try it in Safe Mode.
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#19 User is online   cryptodan 

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Posted 24 April 2010 - 01:16 PM

Windows Vista SP2 Downloads

Try those.

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#20 User is offline   mervward 

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Posted 25 April 2010 - 03:20 AM

Hi Guys,

I've tried all your suggestions from the last two posts without any success.
Each time I still get the message Installation unsuccessful. Element not found (0x80070490)

#21 User is offline   keyboardNinja 

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Posted 25 April 2010 - 02:52 PM

A repair reinstall worked for this person: http://social.answers.microsoft.com/Forums...be-cfeb07062fab

Try that and see if it works. :huh:
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#22 User is offline   mervward 

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Posted 02 May 2010 - 10:57 AM

I dont have the disk to reinstall and I cant get hold of the guy who put Vista on my computer.

Thanks for all your suggestions but I guess I'll just have to make do without SP2.


Cheers

Merv

#23 User is offline   keyboardNinja 

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Posted 02 May 2010 - 01:10 PM

Oh well...

Sorry we couldn't get it to work.
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