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CD/DVD Drive not recognized Lost CD/DVD Drive after removing antivirus soft

#1 mlp996S

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Posted 15 March 2010 - 12:57 PM

HI - I am new to the site but already a big fan after your help on removing antivirus soft malware! :thumbsup:

Since that removal I have not been able to use my D drive (CD/DVD R/W) It does not even show in devices manager or in the my computer listing.

I am running XP PRO updated to latest SP - Microsoft fix it did not find drive.

Any ideas?

#2 techextreme

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Posted 15 March 2010 - 01:08 PM

Do you have any devices in your device manager that have a yellow exclamation point on them?

What make and model computer/laptop is this?

Techextreme

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#3 garmanma

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Posted 15 March 2010 - 01:23 PM

Did you try this?
http://support.microsoft.com/kb/314060

Mark

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#4 Torvald

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Posted 15 March 2010 - 02:29 PM

I concur with going to the above listed Miscrosoft website and trying one of their recommended solutions.

For example, I successfully used the Microsoft automated Fix-it solution listed there this past weekend to fix the problem of CD drives suddenly not being recognized on a laptop while upgrading from Windows Vista to Windows 7.

#5 Broni

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Posted 15 March 2010 - 02:57 PM

If the above doesn't work....

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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