BleepingComputer.com: W7 freezes at random

Well, yesterday I finally decided to buy Windows 7 and install a new OS, bad idea I think. I bought and installed Windows 7 64 bit version Home Edition. Since then my computer has been freezing at random. It freezez when I try to take it off screen saver and freezes when I'm on the internet. It freezes when i try to install software. Somtimes it completly freezes, somtimes it freezes everything but my mouse. Somtimes if I wait long enough it will unfreeze and other times I have to shut the computer off. What do I do? There really is no pattern to go off of. I did reinstall windows agian, but it really hasnt helped. In case you are wondering what my hardware is I will list it.

Motherboard: Gigabyte M61P-S3
CPU: AMD Athlon 64 X2 Dual Core Processor 5600+ 2.80 GHz
Ram: 4.00 GB
Video Card: Radeon 5700

Thank you for your help.

Remove Catalyst Control Center and see if it improves.

Was it an upgrade, or clean install?

I did format the harddrive and installed it fresh.

This post has been edited by Iceman2424: 07 March 2010 - 01:16 PM

If I remove the Catalyst Control Center will it stop my video card from working?

Iceman2424, on Mar 7 2010, 06:17 PM, said:

No it wont, the Catalyst Control Center has been notorious for causing issues. Its one reason I no longer support ATI and support nVidia instead.

Please download VEW and save it to your Desktop: http://images.malwareremoval.com/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System

Under Select type to list, select:
Critical (Vista only)
Error

Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.

Broni, on Mar 7 2010, 01:25 PM, said:

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 07/03/2010 1:36:52 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 06/03/2010 10:32:39 PM
Type: Error Category: 0
Event: 513 Source: Microsoft-Windows-CAPI2
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary DrvAgent64.

System Error:
The system cannot find the file specified. .

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/03/2010 6:11:09 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 07/03/2010 5:59:40 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 07/03/2010 3:32:40 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 07/03/2010 2:59:06 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 07/03/2010 2:53:16 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 07/03/2010 6:43:15 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log: 'System' Date/Time: 06/03/2010 10:48:22 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/03/2010 6:11:24 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 1:08:40 PM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 07/03/2010 5:59:55 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 12:56:25 PM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 07/03/2010 3:32:55 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 10:15:51 AM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 07/03/2010 2:59:21 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 9:56:16 AM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 07/03/2010 2:53:31 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 2:04:15 AM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 07/03/2010 6:43:30 AM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 1:40:03 AM on ?3/?7/?2010 was unexpected.

Log: 'System' Date/Time: 06/03/2010 9:44:01 PM
Type: Error Category: 0
Event: 7030 Source: Service Control Manager
The RealtekPCI service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

cryptodan, on Mar 7 2010, 01:22 PM, said:

Ok, I'll give it a shot.

Well, the log really doesn't show anything except for known facts, computer froze and you did shut it down manually.

Will the computer operate fine in Safe Mode?

Broni, on Mar 7 2010, 01:43 PM, said:

I'm not sure I haven't tried it.

Ok, I unistalled catalyst control center, I'll let you know what happens.

Well that didn't work. It froze and I rebooted and it had to do a startup repair. It then resored to and earlier point.

How is the heat in your computer?

cryptodan, on Mar 7 2010, 02:26 PM, said:

I just checked those out and they all look good. I have a cooler master case with two 80 mm fans and and two 120 mm fans.

Can you take a picture of the case with the side open?