BleepingComputer.com: random freeze ups, black screens(no pointer displayed), delayed write failed errors

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random freeze ups, black screens(no pointer displayed), delayed write failed errors

#16 cryptodan

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Posted 20 February 2010 - 07:52 AM

Download this: http://isorecorder.alexfeinman.com/downloa...corderV2RC1.msi It is a great tool for burning disks. It has never failed me.

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#17 enigma52

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Posted 20 February 2010 - 10:17 AM

i downloaded ISO Recorder to c:\program files\alex feinman. ISO Recorder file folder shows there. how do i get it to open and what do i need to do once it's opened? i apologize for being so dumb.

#18 cryptodan

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Posted 20 February 2010 - 10:19 AM

enigma52, on Feb 20 2010, 03:17 PM, said:

i downloaded ISO Recorder to c:\program files\alex feinman. ISO Recorder file folder shows there. how do i get it to open and what do i need to do once it's opened? i apologize for being so dumb.

You locate the file you downloaded from Samsung's website then open it up in it. Its pretty simple.

#19 enigma52

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Posted 20 February 2010 - 11:04 AM

i right-clicked the ISO Recorder file folder and chose "create iso image file". the cd recording wizard opened.

"directory" was selected - c:\program files\alex feinman\ISO Recorder

"target" was highlited - c:\program files\alex feinman\ISO Recorder.iso

do i change the target to the Hutil file path?

confused.

#20 cryptodan

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Posted 20 February 2010 - 11:14 AM

enigma52, on Feb 20 2010, 04:04 PM, said:

You will need to remove all text after the .iso after you extract the file from this download: http://www.samsung.com/global/business/hdd...CDROM_drive.zip

Follow the steps in the following images:

1) http://www.cryptodan.net/img/iso_recorder/...rder_step_1.png

2) http://www.cryptodan.net/img/iso_recorder/...rder_step_2.png

3) http://www.cryptodan.net/img/iso_recorder/...rder_step_3.png

4) http://www.cryptodan.net/img/iso_recorder/..._finished.png

This post has been edited by cryptodan: 20 February 2010 - 11:16 AM

#21 enigma52

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Posted 20 February 2010 - 02:06 PM

everything here is different than in the image links.

after downloading and extracting, i right-clicked on the file and chose "open". an "open file" dialog opened. i clicked "open" an "open with" dialog opened. i chose "ISO Recorder" and then clicked "ok".another "open file" dialog opened and i clicked "open". the cd recording wizard opened.
i tried to remove the text after ".iso" and it said it couldn't open it. i started over and it opened and ran to finish.
am i ready to run the utility?

#22 cryptodan

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Posted 20 February 2010 - 02:08 PM

enigma52, on Feb 20 2010, 07:06 PM, said:

Yes you are ready to run it.

#23 enigma52

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Posted 20 February 2010 - 04:51 PM

first i'd like to say thanks for getting me through that. running the utility was simple but burning the iso was major to me. my thanks.

next, i never saw a log file that i could copy and paste. is there one except for on the disk? i took the disk out before i realized it was on there.
i wrote down this info prior to ending it:
errors detected in this test
recommend to erase hdd
all data will be lost
back up before running erase hdd; then run test again.

read surface scan
c:154 h:0 s:136

what all do i need to back up in order to prepare for this action and will it all fit on cd?
will this erase the operating system?

what do i need to do now?

#24 cryptodan

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Posted 20 February 2010 - 05:04 PM

You need to back up anything you deem important. We cannot determine that for you.

#25 enigma52

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Posted 21 February 2010 - 03:09 PM

going to run "erase hdd"

just want to see if this is right:

set max address
-recover native size >enter
erase hdd
-low level format >enter
set max udma
-leave this one as is?
automatic acoustic management
-middle >enter
run self diagnostic last in order
install backup after reboot