BleepingComputer.com: anyone struck this one?

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anyone struck this one? xp install

#1 oldbod

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Posted 12 February 2010 - 12:30 AM

After uninstalling xp because of virus infection,i proceeded to reinstall same and was asked for xp key,and being that i am running a Dell Dimension 3000,i only have a re-installation disc supplied when i purchased the computer!! so i took the key numbers from my Bellarc Adviser report and inserted these,only to be told that the numbers where incorrect!!! I installed Windows XP but now i cannot in anyway download any updates. It almost appears that Microsoft believes that i am some sort of crook. Can anybody suggest how to get through to Microsoft ?
Regards Jim

#2 Budapest

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Posted 12 February 2010 - 12:59 AM

Normally Dell computers will have a sticker on the case with the product key number on it.

_{The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw}

#3 jase07

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Posted 12 February 2010 - 09:14 AM

maybe call MS?

#4 oldbod

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Posted 12 February 2010 - 05:33 PM

Yes it does have product key,many thanks,i will use this key and will let you know the results.
regards
Jim

#5 sarunk

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Posted 13 February 2010 - 03:17 AM

I would suggest you to get faster resolution call MS and tell them you reinstalled os using dell reinstallation disk and now you are not able to activate windows. They might provide you with a new product key.