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BSOD After uninstalling A Programe.

#1 User is offline   mattytun1514 

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Posted 20 January 2010 - 11:19 AM

Hi ive noticed after uninstalling A Programe then i reboot my laptop i get the BSOD is there anything i can do to stop this please..

#2 User is offline   techextreme 

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Posted 20 January 2010 - 11:21 AM

What did you uninstall?

What operating system are you running?
Techextreme

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#3 User is offline   mattytun1514 

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Posted 21 January 2010 - 08:56 AM

Im on windows XP & the program was hitman pro

#4 User is offline   techextreme 

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Posted 21 January 2010 - 09:21 AM

Have you tried booting in Safe Mode?


Did you install Hitman Pro to begin with or did it "just show up" one day?

This post has been edited by techextreme: 21 January 2010 - 09:22 AM

Techextreme

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#5 User is offline   starcraftmaster 

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Posted 21 January 2010 - 09:56 AM

Have you tried booting in Safe Mode?

to get in it
press f8 a few times before windows starts to load (start pressing at the bios screen)

#6 User is offline   hamluis 

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Posted 21 January 2010 - 11:00 AM

I guess that I'd like to know if the system was infected...before you attempted to install Hitman Pro?

Why did you uninstall it?

Louis

#7 User is offline   mattytun1514 

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Posted 21 January 2010 - 11:19 AM

View Posttechextreme, on Jan 21 2010, 02:21 PM, said:

Have you tried booting in Safe Mode?


Did you install Hitman Pro to begin with or did it "just show up" one day?

hi i installed hitman pro to see what it was all about think it was trial

#8 User is offline   mattytun1514 

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Posted 21 January 2010 - 11:20 AM

View Poststarcraftmaster, on Jan 21 2010, 02:56 PM, said:

Have you tried booting in Safe Mode?

to get in it
press f8 a few times before windows starts to load (start pressing at the bios screen)

hi i presses f8 and then once loaded rebooted and i can now get on windows xp :thumbsup:

#9 User is offline   mattytun1514 

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Posted 21 January 2010 - 11:22 AM

View Posthamluis, on Jan 21 2010, 04:00 PM, said:

I guess that I'd like to know if the system was infected...before you attempted to install Hitman Pro?

Why did you uninstall it?

Louis

hi i just wanted to see what the program was like so far no BSOD i ran malwarebytes and no infections i was told its a good spyware remover :thumbsup:

#10 User is offline   techextreme 

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Posted 21 January 2010 - 11:22 AM

***EDIT***

Posted after you stated you already ran MBAM.

If you're not experiencing any more blue screens, I would continue to use the PC and keep an eye on what happens. ( i.e. Blue Screens, errors of any kind etc )







Scan for Spyware/Adware

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.
  • 1. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, confirm a check mark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

  • 2. At the end, confirm a check mark is placed next to the following:
  • 3. Then click Finish.
  • 4. If an update is found, it will download and install the latest version.
  • 5. Once the program has loaded, select Perform quick scan, then click Scan.
  • 6. When the scan is complete, click OK, then Show Results to view the results.
  • 7. Be sure that everything is checked, and click Remove Selected.
  • 8. When completed, a log will open in Notepad. The rogue application should now be gone.
Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.

Note:
Reinstall MBAM if you installed and ran a scan in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.
Post that log for review. When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

This post has been edited by techextreme: 21 January 2010 - 11:24 AM

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

Member of the Bleeping Computer A.I.I. early response team!

#11 User is offline   mattytun1514 

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Posted 21 January 2010 - 11:48 AM

ok thanks for help :flowers: :thumbsup:

#12 User is offline   hamluis 

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Posted 21 January 2010 - 11:48 AM

Thanks :thumbsup:.

I had installed it and uninstalled it without incident...about 10 days ago.

Louis

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