Blue Screen Crash

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Blue Screen Crash

#31 mark.owenelliot

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Posted 07 January 2010 - 09:32 AM

its crashed twice so ive disabled it again till it crashes

#32 GamerX

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Posted 07 January 2010 - 09:58 AM

mark.owenelliot, on Jan 7 2010, 07:13 AM, said:

GamerX, on Jan 7 2010, 11:54 AM, said:

mark.owenelliot, on Jan 7 2010, 03:13 AM, said:

ive reinstalled windows already. still same.

Have you tried to run a live Linux CD and see what that says. That might give us a more of an Indication where the trouble is. It either has to be memory or hard drive. If you can replace the memory or the Hard drive to see what happens. I am almost sure it is one of the two!!

dont know wat linus cd is.

I thought bout taking one of the memory sticks out at a time and run for few days see wat happens.

I also today disabaled the Mobile Intel 4 Chipset family which is under the graphics card in device manager and it messes with my screen resoultion and cant put computer to sleep, but it never crashed and laptop ran bit faster, ive now enabled it again and no crash yet. see wat that does.

That memory stick idea might work, and then you should verify it if it is the bad memory by putting only that one in there and see if you just get BSOD!!

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#33 mark.owenelliot

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Posted 08 January 2010 - 03:17 AM

GamerX, on Jan 7 2010, 02:58 PM, said:

mark.owenelliot, on Jan 7 2010, 07:13 AM, said:

GamerX, on Jan 7 2010, 11:54 AM, said:

mark.owenelliot, on Jan 7 2010, 03:13 AM, said:

ive reinstalled windows already. still same.

That memory stick idea might work, and then you should verify it if it is the bad memory by putting only that one in there and see if you just get BSOD!!

still crashes. everything as been checked with no errors. dont understand it

#34 mark.owenelliot

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Posted 08 January 2010 - 03:18 AM

GamerX, on Jan 7 2010, 02:58 PM, said:

mark.owenelliot, on Jan 7 2010, 07:13 AM, said:

GamerX, on Jan 7 2010, 11:54 AM, said:

mark.owenelliot, on Jan 7 2010, 03:13 AM, said:

ive reinstalled windows already. still same.

That memory stick idea might work, and then you should verify it if it is the bad memory by putting only that one in there and see if you just get BSOD!!

still crashes. everything as been checked with no errors. dont understand it.
is there a way i can check the motherboard for errors, and wat bout bios settings, i c ant seem to get to the settings for it

#35 GamerX

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Posted 08 January 2010 - 08:30 AM

You could try running sfc /scannow

http://www.howtogeek.com/howto/windows-vis...a-system-files/

I am suspecting that it is the Hard drive, you can also run test on the BIOS or CPU through Ultimate Boot CD. To get to you bios you will need to press DEL key immediately after you press the power button!!

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#36 mark.owenelliot

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Posted 08 January 2010 - 12:09 PM

GamerX, on Jan 8 2010, 01:30 PM, said:

i ran sfc and the following happen

i did scannow and it gets to 71% and says windows resource protection could not perform the requested operation.

so i put in verfiy only and that gets to 100% and finshes and says `windows resource protection found intergrity violations. details are included in the CBS.log`

but i cant get that log. its not reconised as a command. i copyed the example they put on.

#37 GamerX

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Posted 08 January 2010 - 01:25 PM

To get to that log you will need to put this in the either your file browser or in the search function of Vista:

"%windir%\logs\cbs\cbs.log"

I just did it with my system by going to start > search > %windir%\logs\cbs\cbs.log and it popped up!!

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#38 mark.owenelliot

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Posted 10 January 2010 - 04:29 AM

GamerX, on Jan 8 2010, 06:25 PM, said:

im running windows 7 now.

and i did that scan again but says no violations

it crashed once since yesterday. so it bit better but still got problem somewhere. ive tested memory, hdd and stressed cpu many times in vista and 7 but no problems at all.

#39 mark.owenelliot

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Posted 11 January 2010 - 12:42 PM

hi,

Ive found the problem. must be one of the memory slots on motherboard.
Ive checked each memory stick on own in each slot and in one slot both was fine and in other one they both crashed.

is there anyway getting it mended. i think i might have to get new motherboard

#40 GamerX

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Posted 11 January 2010 - 01:16 PM

mark.owenelliot, on Jan 11 2010, 12:42 PM, said:

I did a little research not much but On Amazon they cost over $300 for a new motherboard. You might be able to find it for a little cheaper but not much. I would either suggest just using the one slot or buying a new Acer laptop. Alternatively you can put up to 2 gigs for that one memory slot if you had 2 gigs in the first place. You might be able to get it replaced if it is under warranty, You'd have to find out with either ACER or the company you bought this from. Some have a 1 year warranty unless you buy the 2 year warranty on!!! That would be my suggestion on the problem!!!

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#41 mark.owenelliot

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Posted 11 January 2010 - 05:37 PM

GamerX, on Jan 11 2010, 06:16 PM, said:

mark.owenelliot, on Jan 11 2010, 12:42 PM, said:

thanks for all your help.
ive emailed acer, see wat they say. i think i got 2 years so sud be ok

thanks again

#42 GamerX

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Posted 11 January 2010 - 07:02 PM

If there is anything else you have a question about just ask!! I love to help!!

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#43 JubJub

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Posted 13 January 2010 - 01:10 PM

Not sure on where to post for my problem so i thought id ask here and either be helped or re-directed to where i can post for help!
I too am having the blue screen crash but i know i have a virus which i think might be causing it. The virus is trojan horse PSW.Generic7.AYUC and iv had it for a while now trying various methods to remove it but none have worked. I cant run anything on the affected laptop as i get the blue screen before i can log on. Iv tried running the laptop in safe mode, but it still crashes at the same time.
Any help would be greatly apreciated!