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Mouse Pad Mouse Pad not Working

#1 JESTER_X

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Posted 02 December 2009 - 11:29 PM

Purchased a new lap top for wife 2 weeks ago. ACER Aspire. Worked fine. This morning, mouse pad no longer works.
I have tried Fn+F7, and uninstalling driver and reinstalling. Still not working. Any suggestions?

Thanks for your time.

#2 Sneakycyber

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Posted 03 December 2009 - 04:27 AM

Which model Acer Aspire?

~Chad Mockensturm~
Junior, Information technology, Wide Area Networking
Tiffin University / Owens Community College
Gracious thanks to Eset Antivirus for their continued support!

#3 JESTER_X

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Group: Members
Posts: 14
Joined: 17-August 08
Gender:Male
Location:Las Vegas NV

Posted 03 December 2009 - 03:14 PM

The model is #5517-5136

Also, I went into System recover and reloaded the driver.
Still no luck.

Thanks

Bill

#4 Sneakycyber

Hardware & Networking Specialist.

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Joined: 25-January 07
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Posted 04 December 2009 - 10:01 PM

It looks like it may be a hardware problem and not a simple driver or feature problem. Since the laptop is so new I would take it to where you purchased it and have them take a look at it. I would back up anything of importance before you take it in, since they will likely restore it to factory as a means of trouble shooting.

~Chad Mockensturm~
Junior, Information technology, Wide Area Networking
Tiffin University / Owens Community College
Gracious thanks to Eset Antivirus for their continued support!