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iTunes HELP: Apple Application Support

#16 User is offline   C03_M4NN 

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Posted 01 December 2009 - 06:13 PM

Also as crazy as this sounds, next step for troubleshooting offered by apple, because they're not too sure on what's causing this, actually a common issue.... they say to use msconfig and go to startup and disable everthing that is not hid from clicking "hide all microsoft services"

#17 User is offline   xblindx 

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Posted 01 December 2009 - 07:45 PM

Be VERY careful disabling services using msconfig. msconfig was created to be used as a diagnostic tool only, and not as a permanent fix for problems. Permanently disabling services using msconfig may cause issues.

#18 User is offline   C03_M4NN 

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Posted 01 December 2009 - 07:48 PM

This is very true, thank you for pointing that out Blind, also after you disabled everything, and if the install works, obviously you will want to re-enable everything again so u can take full advantage of your programs.

#19 User is offline   sfjonas 

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Posted 02 December 2009 - 11:16 AM

Thank you. I'll try it!

#20 User is offline   sfjonas 

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Posted 03 December 2009 - 09:55 AM

Bad news. It didn't work. Can it be causing problems due to the computer I have? A Vista. I remember I read somewhere that it could cause problems if you are having a Vista 32 bit

#21 User is offline   xblindx 

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Posted 03 December 2009 - 06:31 PM

Make sure you are installing as an admin.

#22 User is offline   sfjonas 

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Posted 05 December 2009 - 11:41 AM

I did :thumbsup:

#23 User is offline   xblindx 

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Posted 05 December 2009 - 01:46 PM

I'm sorry but I really dont know what else to recommend =/

http://lmgtfy.com/?q=Apple+Application+Sup...ain.+%20Error+2

#24 User is offline   sfjonas 

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Posted 05 December 2009 - 04:47 PM

Well, thank you so much for the help! :thumbsup:
I'll try to see if I can work it out!

#25 User is offline   xblindx 

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Posted 05 December 2009 - 09:56 PM

Sorry that I couldn't be of more help, but all I can say is to just search through google posts until you eventually find something that works =/

#26 User is offline   sfjonas 

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Posted 06 December 2009 - 03:55 AM

That's alright :D
I'll do that

#27 User is offline   xblindx 

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Posted 06 December 2009 - 11:07 AM

Well I wish you luck :thumbsup:

#28 User is offline   sfjonas 

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Posted 14 December 2009 - 11:44 AM

Anyone else, who maybe know how to fix it? :thumbsup:

#29 User is offline   MagkMary 

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Posted 03 April 2010 - 12:39 PM

I know this is months later but we ran into the same problem just yesterday and I was able to fix it. How nice of Apple to correct their installation problems in a reasonable amount of time (NOT!) . . .

Here is a link to where I found the info to fix it: http://securitycenterblog.shavlik.com/2009...-support-error/

Also, I had to uninstall Quicktime in Safe Mode, then reinstall the latest version to get Itunes to run.

<sigh>

What a PITB, but it works now!

#30 User is offline   Bob Ress 

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Posted 17 August 2011 - 09:22 AM

Clear out all the Apple directories as well:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\ Note: Follow the additional steps at the end of this article if you receive the alert "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR

(If you have a 64-bit version of Windows, you will need to confirm that the following folders have been removed as well:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\ Note: Follow the additional steps at the end of this article if you receive the alert "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
C:\Program Files (x86)\QuickTime\
C:\Windows\SysWOW64\QuickTime
C:\Windows\SysWOW64\QuickTimeVR

AND don't forget
C:\ProgramData\Apple\Installer Cache
Apple's page forgets this one too, It's the most important one.

Restart, the re-install iTunes and Quicktime.

Worked for me

This post has been edited by Bob Ress: 17 August 2011 - 09:24 AM


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