Infected with Windows Antivirus Pro

BleepingComputer.com: Infected with Windows Antivirus Pro

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

If you have not received help after three days, please post a link to your topic HERE.

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

Infected with Windows Antivirus Pro [Moved]

#1 kabu001

New Member

Group: Members
Posts: 2
Joined: 23-November 09

Posted 23 November 2009 - 06:10 PM

Hello,
I was infected with Windows Antivirus Pro. I located another person with the same issue and followed the instructions that was posted. I downloaded Fixtm.reg even though Antivirus Pro was not listed in task manager. I downloaded it because I could not open windows task manager. I could not find "svchast.exe" either. I already have Malwarebytes and ran a complete scan. It located some issues but I believe they were not part of Antivirus Pro.

My computer seems to be working fine now. It boots up with no issues and I have no pop ups. The issue I am having now is that my computer (Dell Inspiron 1525, Vista) cannot connect to the internet using Internet Explorer. My sidebar Gadgets cannot connect either. I can connect using Firefox. The program must have changed some settings but I can not determine which ones. Does anyone know what I can check?

Thank you in advance,
Jim

#2 Orange Blossom

OBleepin Investigator

Group: Moderator
Posts: 29,822
Joined: 14-July 06
Gender:Not Telling
Location:Bloomington, IN

Posted 23 November 2009 - 06:26 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript