You wrote: "
then i ctrl alt del and go to task mgr"
Please try the following after starting your computer normally, and using
Ctrl+Alt+Del or
Ctrl+Shift+Esc ...
On the
Applications tab of the Task Manager window, click on "
New Task" and in the "Run" box that opens, type "
explorer.exe" and press the <ENTER> key.
Does your Desktop, Desktop icons/Taskbar/Start button appear, and can you then use your computer as normal?
OR ... do you see a message?
If you cannot use your computer normally and access the internet after trying the first step ...
On the
Applications tab of the Task Manager window, click on "
New Task" and in the "Run" box that opens, type "
iexplore.exe" and press the <ENTER> key.
Does Windows
Internet Explorer open and can you then access the internet?
Can you start the computer in
Safe Mode, preferably "
Safe Mode with networking" and can you then access the internet?
If no luck with the above, please attempt to start in "
Safe Mode with Command Prompt". (If successful, simply type "exit" at the command prompt, and press the <ENTER> key to restart your computer.)
Use the following link if you need help attempting to start in Safe Mode (accessing the
Windows Advanced Options Menu).
Getting into Windows Safe Mode
http://www.computerhope.com/issues/chsafe.htm
FYI ...... have a look at this thread:
Worst Virus Ever?
http://www.bleepingcomputer.com/forums/ind...=PRIVACY+CENTER
and this one ...
Remove Control Center (Uninstall Guide)
Posted by Grinler on November 16, 2009
http://www.bleepingcomputer.com/virus-remo...-control-center
Your version of Windows ... XP or Vista ? please.