BleepingComputer.com: I seem to be having problems with Huytebesy4ko.net

I have been infected by the Huytebesy4ko.net and I can't seem to get rid of it. I have tried all my scans numerous times and nothing has worked. Currently running in Safe Mode since that is the only way I can get anything done on the web. Please help... I'm pulling my hair out.

Thanks,

Terry

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

I want to extend my deepest gratitude for the assistance you have provided, Computer Pro. The problem I was having seems to have been repaired thanks to your advice. You truly are a computer pro. I was going insane trying to get rid of that one. Do you have any advice on how to keep something like that from happening again? I always use my scans and pro-active software to prevent infection with great success. This is the first time I have had to deal with this kind of dilemma.

Thank you,

WatDabney

WatDabney,

Please do not follow rentmycar's instructions. What kinda of antivirus and antispyware products do you have installed?

I am running the McAfee Security Suite, Spyware Doctor, and the usual Windows Security.

Most likely, it was what is called a Trojan Iframer. This is where there is malicious code in the webpage, and then it reinfects your browser windows that you open. It goes away after your browsing history has been cleaned out.

Also which fix did you say helped fix the problem?

The Malwarebytes scanner. Worked great.

Could you please post your log for me as you may need additional scans run. The Malwarebytes log can be found under the ''Logs'' tab in the program.

Malwarebytes' Anti-Malware 1.41
Database version: 3195
Windows 6.0.6001 Service Pack 1

11/18/2009 10:06:54 PM
mbam-log-2009-11-18 (22-06-54).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 319897
Time elapsed: 2 hour(s), 16 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Users\owner\ntuser.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ctfmon.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\calc (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\owner\ntuser.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\owner\AppData\Local\Temp\spool.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Temp\rundll32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.

Ok, lets run SAS to make sure that Malwarebytes didnt miss anything:

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.



Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/21/2009 at 02:51 PM

Application Version : 4.30.1004

Core Rules Database Version : 4300
Trace Rules Database Version: 2170

Scan type : Complete Scan
Total Scan Time : 07:15:25

Memory items scanned : 744
Memory threats detected : 0
Registry items scanned : 8371
Registry threats detected : 0
File items scanned : 427648
File threats detected : 6

Trojan.Agent/Gen-Nullo[Short]
C:\DOCUMENTS AND SETTINGS\OWNER\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL
C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL
C:\DOCUMENTS AND SETTINGS\OWNER\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL
C:\USERS\OWNER\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL
C:\USERS\OWNER\APPLICATION DATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL
C:\USERS\OWNER\START MENU\PROGRAMS\STARTUP\SCANDISK.DLL

Ok, if everything is good then:

Create a new Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
• Then use Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr
• Click "Ok"
• Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" Tab.
• Click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically.

OK, everything seems to be running great. Thanks so much for your help and for all the easy to understand directions. You really do know your stuff. I just hope that I don't have any more problems like this. Should I get a different Active Scanner other than the McAfee? Could you recommend something so that this has less of a chance of happening again?

Thanks

Your very welcome for the help. I would run scans at least once a week with Malwarebytes and SAS, just to be a backup to McAfee. Also, do you use Firefox or Internet Explorer?

I use Firefox