 Wireless Bluetooth HID Mouse/Keyboard randomly stop working ALL THE TIME!! :(, EventV Warning: HidBth Event 2 "Bluetooth HID device error) |
Welcome Guest ( Log In | Click here to Register a free account now! )
Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.  |
 Nov 18 2009, 04:54 PM
Post
#1
|
|
|
Member  Group: Members Posts: 35 Joined: 20-October 07 Member No.: 164,198  |
So the problem is that both, the mouse and keyboard, keep freezing throughout the day usually at the same time as each other or one after the other. But after about 30-40 seconds they start working again. I notice it happens more frequently when I'm running more apps or playing a high demanding game, but my computer always has leftover resources for anything that may need them. So makes no sense. After this this problem occurs Event Viewer will show two similar errors: Warning Source: HidBth Event ID: 2 "Bluetooth HID device (00:02:76:12:fe:ec) either went out of range or became unresponsive." and "Bluetooth HID device (00:02:76:12:9e:86) either went out of range or became unresponsive." (Notice the only difference are the device numbers... I figure one for the mouse and one for the keyboard) I've tried everything that I know to do. I have the latest drivers from Microsoft although I have tried to install product drivers for my Rocketfish Bluetooth 2.0 EDR Class II Wireless USB Adapter from the rocketfish web site. They were here: http://www.rocketfishproducts.com/pc-92-3-...sb-adapter.aspx But when I tried to run the installer it says it I need to uninstall the current drivers, restart windows and try again. But when I uninstall the drivers and reboot.. windows installs them again automatically even when I tell it not to. Some people have suggested that it could be the power saving options, but I checked that out and the settings are fine. I even had Microsoft Tech support try and help... He told me he Installed the driver for the HID mouse and HID keyboard from the HID Compliant drivers. But of course that didn't work. So at this point I am out of ideas!  If someone can help me out it would be great! Lots of people may check this thread out in the future because everywhere else I looked no one had the answer. I hope that we get this issue fixed and it helps lots of others. This problem is causing issues with my employer because I work from home Ok well thanks in advance everyone  Colin |
 |
 
|
|
Nov 19 2009, 02:53 PM
Post
#2
|
|
|
Member Group: Members Posts: 35 Joined: 20-October 07 Member No.: 164,198 |
Awww man, seriously? No one has any ideas huh? It's the biggest hassle ever and the problem doesn't even seem THAT complicated... but I guess it is. I'm completely stuck and don't know where to go from here
Again, if anyone has any suggestions or even an idea of where to go online for some help, I'd greatly appreciate it.Thanks again, Colin |
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 21st March 2010 - 03:54 AM |
© 2003-2010 All Rights Reserved Bleeping Computer LLC.