Hello, Please forgive me if I am posting on a wrong forum or site. I have a clients computer that has been infected by various malware.
It is a MS Windows XP SP3 machine. At first, all of the security apps that were being run were closing after about 30 seconds and then the exe's were being corrupted. It was an error similar to "could not find the path to the file name" or something like that. And I could not delete the files.
I rebooted into safe mode, re-installed malwarebytes, did a scan and removed some malware. I then rebooted and used the file assassin tool to kill the locked files and then I could re-install and run the other security programs. (Spybot, malwarebytes, avast cleaner, windows malicious file detector and windows defender)
I discovered helios http://helios.miel-labs.com/ and ran it as well, most things looked well, except that the hidden registry scan came back with keys that looked like they have been corrupted and made into garbage. Either re-wrote or added like that. A couple of keys seemed to have to do with McAfee. I uninstalled this after not being able to get it to scan and put on AVG 9.0 free.
I have a cvs log from Helios, but was wondering if I could get some help with what I was looking at for sure. I do not have the clients machine with me, so please be patient as I have to call him and set up appointments to run any scans and post logs.
Thank you for the help
cwa
It is a MS Windows XP SP3 machine. At first, all of the security apps that were being run were closing after about 30 seconds and then the exe's were being corrupted. It was an error similar to "could not find the path to the file name" or something like that. And I could not delete the files.
I rebooted into safe mode, re-installed malwarebytes, did a scan and removed some malware. I then rebooted and used the file assassin tool to kill the locked files and then I could re-install and run the other security programs. (Spybot, malwarebytes, avast cleaner, windows malicious file detector and windows defender)
I discovered helios http://helios.miel-labs.com/ and ran it as well, most things looked well, except that the hidden registry scan came back with keys that looked like they have been corrupted and made into garbage. Either re-wrote or added like that. A couple of keys seemed to have to do with McAfee. I uninstalled this after not being able to get it to scan and put on AVG 9.0 free.
I have a cvs log from Helios, but was wondering if I could get some help with what I was looking at for sure. I do not have the clients machine with me, so please be patient as I have to call him and set up appointments to run any scans and post logs.
Thank you for the help
cwa

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