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Ran ComboFix; Can't Connect To Internet?...

#1 User is offline   anonymouse 

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Posted 15 November 2009 - 04:27 PM

Hey, I recently ran ComboFix to try and get rid of a pesky redirecting virus, and after rebooting my computer I can no longer access the internet (it says my connection is fine but I keep getting the "can't connect to server" error). I'm currently running Windows XP Pro, and I can post the ComboFix log if you like.

Thanks in advance.

#2 User is offline   garmanma 

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Posted 15 November 2009 - 08:18 PM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
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#3 User is offline   quietman7 

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Posted 16 November 2009 - 11:30 AM

Did you reboot after running CF?
If rebooting did not restore your Internet connection, then follow the instructions for Manually restoring the Internet connection.

Please note the message text in blue at the top of the Am I infected? What do I do? forum.

You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for general public or personal use. Combofix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.
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