Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help Forums Windows Startup Programs Database Virus, Spyware, and Malware Removal Guides Computer Tutorials Uninstall Database File Database Computer Glossary Computer Resources
 

Welcome Guest ( Log In | Click here to Register a free account now! )



Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.
MalwareByte's Anti-Malware Download

> 

When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

 
Reply to this topicStart new topic
> MagicSoftware-Antivirus PRO Vundo, Safeboot NETBOOK Problem
pissedoff09
post Nov 7 2009, 01:12 PM
Post #1


New Member
*

Group: Members
Posts: 2
Joined: 7-November 09
Member No.: 399,792



Ok I have a really bad problem. My mom was browsing the net on her NETBOOK (NO CD DRIVE) and she has Norton installed then somehow she got the trojan/malware by Magic Software Antivirus Pro/Vundo virus etc. It blocked websites like malwarebytes, hijackthis, etc. I installed malwarebytes to sd card and ran it a few times and it still did not delete it/ It detected it and I deleted the files but it was still onthe computer. I couldn't even run hijackthis the one I installed from off of an SD card. I looked in the registry didn't see the files that you guys say are associated with it. Then stupid me went into msconfig and selected safeboot. Bad bad bad idea now it's in a startup loot and wont boot, I dont have aboot disk and it does not have a CD/DVD drive. What can I do now? Is there anything in the bios that will reset this or what?

This should be illegal for virus companies to hold people ransom and bleeping up computers my mom seriously said she should have paid $70 to get rid of it. Why didn't Norton detect it? This is crazy. ANyways, what can I do?

This is what it is: http://www.bleepingcomputer.com/virus-remo...ystem-pro#files

This post has been edited by pissedoff09: Nov 7 2009, 01:25 PM
Go to the top of the page
 
+Quote Post
hamluis
post Nov 7 2009, 01:28 PM
Post #2


Forum Addict
******

Group: BC Advisor
Posts: 14,288
Joined: 3-September 05
From: Killeen, TX
Member No.: 33,068



<<Why didn't Norton detect it?>>

Most plausible reasons I can think of:

a. There is no AV program that can be designed to catch every form of malware that exists. That's why firewalls and other assorted programs exist that act as deterrents (not remedies) to malware. The idea (IMO) is to prevent the system from becoming a home, not to cure the system after it has become infected.

b. New malware is constantly introduced by idiots. AV is a reactive answer to known malware problems, there can only be an answer developed to new malware...once enough data has been collected and enough human effort has gone into devising a stategy to overcome such.

Louis
Go to the top of the page
 
+Quote Post
pissedoff09
post Nov 7 2009, 03:05 PM
Post #3


New Member
*

Group: Members
Posts: 2
Joined: 7-November 09
Member No.: 399,792



Thanks, does anyone know what I can do or is her new computer broken?
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



Lo-Fi Version Time is now: 21st November 2009 - 02:30 PM


Advertise   |   About Us   |   Terms of Use   |   Privacy Policy   |   Contact Us   |   Site Map   |   Chat   |   Tutorials   |   Uninstall List
Discussion Forums   |   The Computer Glossary   |   Resources   |   RSS Feeds   |   Startups   |   The File Database   |   Virus Removal Guides

© 2003-2009 All Rights Reserved Bleeping Computer LLC.