BleepingComputer.com: KERNEL_DATA_INPAGE_ERROR

Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

KERNEL_DATA_INPAGE_ERROR BSOD Help

#1 User is offline   whitedragon551 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 31
  • Joined: 14-August 09
  • Gender:Male

Posted 06 November 2009 - 07:30 PM

Last night I was watching Netflix on my laptop. All of a sudden in the middle of the movie I get a BSOD with the KERNEL_DATA_INPAGE_ERROR error. I pulled up the info using BlueScreenView.

The report said it was caused by driver: ntoskrnl.exe at address: ntoskrnl.exe+71f00

Ive attached the error report from BSV.

Posted Image
Posted Image

#2 User is offline   groovicus 

  • Hail Groovicus!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 9,522
  • Joined: 05-June 04
  • Gender:Male
  • Location:Centerville, SD

Posted 06 November 2009 - 09:12 PM

Did you look at the dump file to see what it says?
"Take the risk of thinking for yourself, much more happiness, truth, beauty, and wisdom will come to you that way" - Christopher Hitchens

#3 User is offline   whitedragon551 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 31
  • Joined: 14-August 09
  • Gender:Male

Posted 06 November 2009 - 09:22 PM

View Postgroovicus, on Nov 6 2009, 09:12 PM, said:

Did you look at the dump file to see what it says?


Nope. Dont know how. This program I used is supposed to do the same thing minus listing all the drivers that could have caused it.
Posted Image

#4 User is offline   groovicus 

  • Hail Groovicus!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 9,522
  • Joined: 05-June 04
  • Gender:Male
  • Location:Centerville, SD

Posted 07 November 2009 - 12:34 PM

The last line there tells you where the file is.
"Take the risk of thinking for yourself, much more happiness, truth, beauty, and wisdom will come to you that way" - Christopher Hitchens

#5 User is offline   whitedragon551 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 31
  • Joined: 14-August 09
  • Gender:Male

Posted 07 November 2009 - 05:01 PM

View Postgroovicus, on Nov 7 2009, 12:34 PM, said:

The last line there tells you where the file is.


Says windows cant open the file.
Posted Image

#6 User is offline   groovicus 

  • Hail Groovicus!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 9,522
  • Joined: 05-June 04
  • Gender:Male
  • Location:Centerville, SD

Posted 07 November 2009 - 08:22 PM

The error message that you got is a little misleading. When an application throws an error, the error bubbles up until it gets to an application that can handle it. In this case, the application that it claims caused the error is an application that runs pretty much anything. Were you using the Silverlight viewer, or the browser viewer? Has it happened since? Have you done a virus scan lately.
"Take the risk of thinking for yourself, much more happiness, truth, beauty, and wisdom will come to you that way" - Christopher Hitchens

#7 User is offline   whitedragon551 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 31
  • Joined: 14-August 09
  • Gender:Male

Posted 07 November 2009 - 11:53 PM

View Postgroovicus, on Nov 7 2009, 08:22 PM, said:

The error message that you got is a little misleading. When an application throws an error, the error bubbles up until it gets to an application that can handle it. In this case, the application that it claims caused the error is an application that runs pretty much anything. Were you using the Silverlight viewer, or the browser viewer? Has it happened since? Have you done a virus scan lately.


I believe it was Silverlight. Even when using the browser Netflix requires me to install Silverlight so Ive always assumed it was using it. It was the first and only time Windows 7 has BSODed on me since it has been installed. Its been about a month. I have KIS2010 since I won a free liscence from the KIS Shakeit Up Promotion. I did the original full scan and always do incremental scans. I also use MBAM as an on demand malware scanner.
Posted Image

#8 User is offline   groovicus 

  • Hail Groovicus!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 9,522
  • Joined: 05-June 04
  • Gender:Male
  • Location:Centerville, SD

Posted 08 November 2009 - 12:06 AM

Well, as the saying goes, sometimes poop just happens. If it isn't a reoccurring issue, then I wouldn't worry about it.
"Take the risk of thinking for yourself, much more happiness, truth, beauty, and wisdom will come to you that way" - Christopher Hitchens

#9 User is offline   whitedragon551 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 31
  • Joined: 14-August 09
  • Gender:Male

Posted 08 November 2009 - 05:23 AM

View Postgroovicus, on Nov 8 2009, 12:06 AM, said:

Well, as the saying goes, sometimes poop just happens. If it isn't a reoccurring issue, then I wouldn't worry about it.


I was running another scan with KIS just to double check while I slept. Im pretty sure it crashed again. I was watching Netflix before I fell asleep and I woke up to a Windows has recovered from an unexpected shut down error.

Just checked BlueScreenView and it did crash according to that and it was the same exact error.
Posted Image

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users