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> System restore problem
q11
post Nov 6 2009, 03:22 PM
Post #1


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Help please,

My laptop will not restore to earlier restore points. I've tried 2 different restore dates and the results are the same: "Incomplete Restoration."

Additionally, I have ran the following: Malwarebytes Anti-Malware, Bitdefinder and Kaspersky online scans. All scans resulted clean; however, I am concerned about what is contained in the wbemess log:

(Thu Nov 05 00:02:33 2009.10237218) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 00:04:28 2009.10351921) : Unable to register event source 'Service Control Manager' on server ''. Error code: 6B5
(Thu Nov 05 00:04:28 2009.10351937) : Event consumer provider is unable to instantiate event consumer NTEventLogEventConsumer="SCM Event Log Consumer": error code 0x80041001
(Thu Nov 05 00:04:28 2009.10352031) : Failed the first attempt to retrieve the sink to deliver an event to event consumer NTEventLogEventConsumer="SCM Event Log Consumer" with error code 80041001.
WMI will reload and retry.
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:13 2009.63531) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:18 2009.67671) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:23:25 2009.74703) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 07:46:35 2009.1465406) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 08:39:55 2009.4665296) : NT Event Log Consumer: could not retrieve sid, 0x80041002
(Thu Nov 05 09:18:00 2009.6949734) : NT Event Log Consumer: could not retrieve sid, 0x80041002

-------------------------------------------------------

What is the function of wbemess and is the computer trying to communicate? Is the laptop infected?
What should I do?

And why can't the computer system restore to another restore point? Are there any corrupted files?

Thanks in advance,

Q11
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Posts in this topic
q11   System restore problem   Nov 6 2009, 03:22 PM
q11   Does anyone have any advice to the above restorati...   Nov 6 2009, 07:35 PM
joseibarra   Does the message really read something like ...   Nov 6 2009, 10:21 PM
Stang777   I would just keep trying different restore points....   Nov 7 2009, 02:07 AM
jsmart7   Check that your system restore settings is disable...   Nov 7 2009, 11:09 AM
q11   Hi All, Thanks for the replies. I tried 5 differ...   Nov 7 2009, 02:18 PM
joseibarra   So you do now or have had Norton installed... See...   Nov 7 2009, 02:29 PM
q11   joseibarra, I deleted the Norton Anti-virus 2005 ...   Nov 7 2009, 03:52 PM
q11   How do I remove the Hijackthis log? Thanks, q11   Nov 7 2009, 03:53 PM
joseibarra   You can edit any post you made and delete the HJ l...   Nov 7 2009, 04:26 PM
q11   I've tried several RS points in both Normal ...   Nov 7 2009, 05:12 PM
joseibarra   I am still not sure exactly when you see the messa...   Nov 7 2009, 07:11 PM
q11   I see the message after the computer reboots itsel...   Nov 7 2009, 07:35 PM
joseibarra   You do not have to delete anything. When you turn...   Nov 7 2009, 10:17 PM
q11   Thanks joseibarra! I will do your recommendat...   Nov 8 2009, 02:27 AM
Stang777   When I could not get one to work, I tried probably...   Nov 8 2009, 03:04 AM
q11   Stang777, Thanks for helping. I will try more, o...   Nov 8 2009, 04:35 PM
Stang777   Your welcome. Wbemess log file is not anything to ...   Nov 8 2009, 11:55 PM


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