Hello,
I have a new Vaio running Vista. In the last week the laptop seems to be slowing down and in the last 24 hours it's almost impossible to get access to some sites, eg google. It also refuses to log into some software programmes. No error messages, no timing out, nothing just won't do it.
Ran task manager to close down a programme that didn't respond and on task manager I saw an icon and programme 'hidden form' running. If I click on it to see what the hidden form is, it drops task manager to the toolbar. It will close though, but is there everytime I start up. I cannot get this file name.
I had a phone call from a credit card co. last week to tell me several fraudulent attempts had made to purchase items using my card. I have only ever used this card twice on the web (and on secure established sites).
So then, being very naive about such matters is the hidden form, credit card use and slowing down of laptop linked?
Have AVG running and have done full scan using it tonight - lots of cookies but nothing else.
Would really really appreciate some help as am not sure what to do.
Many thanks
Heidi
I have a new Vaio running Vista. In the last week the laptop seems to be slowing down and in the last 24 hours it's almost impossible to get access to some sites, eg google. It also refuses to log into some software programmes. No error messages, no timing out, nothing just won't do it.
Ran task manager to close down a programme that didn't respond and on task manager I saw an icon and programme 'hidden form' running. If I click on it to see what the hidden form is, it drops task manager to the toolbar. It will close though, but is there everytime I start up. I cannot get this file name.
I had a phone call from a credit card co. last week to tell me several fraudulent attempts had made to purchase items using my card. I have only ever used this card twice on the web (and on secure established sites).
So then, being very naive about such matters is the hidden form, credit card use and slowing down of laptop linked?
Have AVG running and have done full scan using it tonight - lots of cookies but nothing else.
Would really really appreciate some help as am not sure what to do.
Many thanks
Heidi

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