BleepingComputer.com: removal of trojan-downloader.delf.gck

Hi,

Been trying to remove this and another for long time. It is only found by advanced system protector so can show log files from this.

Tried alot of antispyware removers and they do not see it. have bitdefender internet security for av and firewall. I think one found spyware could be from bitdefender at least has bd.exe on end of file. malware.klone.d see log of asp. uploaded.

have the rootrepeal scan. tried the hjt and was blocked. My vista home premium is os. ie 8. runs good so not sure how comp is effected by this or is it false positive by one site.

thanks for help .

greg

wanted add that I ran spy bot and super anti spyware to no help. do have new problem after started combofix I stopped it since came up with error saying avast installed . but this was no usual avast which I havent used in over a yr. this was nirsoft with Nircmd.cfxxe in listed after it said avast. I have not used any nirsoft products but did go to site. After stopping the process in task mgr it caused my desktop to go black in background .can still see icons. but not able to rt click to change the color back to blue. see them but after clicking it just stays black . So not sure on this but didnt run combofix since error . also I now know not for Vista use . And do not run unless asked to run combofix. Never got to run but that is good. not sure if nirCmd.cfxxe is removed but can check on it.

thanks again if can help on this new problem.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Removed the above already but have one that waiting on reply today from the aps site. if can not help me I will get back to you.

Also I never got an email that you replied so just checked on today. I will update my problem if no help today from asp.

thanks for replying...

greg

thanks for forum . I finally removed the 11 reg files left over from fake av program by uninstalling my av bitdef and rebooting then using file assassin to manually remove the files . It worked and now no problems.

wanted to pass on in case some else was haveing issues like this.

Hello

Thank you for posting back. I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom