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pls held complete cretin! sign in problems

#1 User is offline   winger2000 

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Posted 31 October 2009 - 04:49 PM

Hi, I am hoping someone can help - pls be patient and bare in mind that my computer skills are very very limited!
Here goes - I turned my PC on today and the system was running slow - I finally managed to establish that the system was tryin to download and connext to a Nokia application and run Audiodeck. The only way to close these was with Alt/Ctl/Del. I then tried to uninstall the Nokia application (it was never used anyway!) and it would not let me. I am now getting a message which says
C/windows/winlogon/dll is not an executable file and down in the bottom of the screen it shows a blue tab which says RegSvr32.
I would appreciate some advice on what the problem is and how I fix it - pls pls make the replies as plain as possible - I am really sorry but my knowledge of PC's is turning them on and off!!!!

#2 User is offline   rowal5555 

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  Posted 31 October 2009 - 05:02 PM

Hi Winger.

Welcome to BC.

Try REVO to uninstall the program -
www.revouninstaller.com/

RegSvr32(together with the name of the DLL) is what puts it in the registry, but I don't know why you are getting that message at the moment.

Let us know how you get on.

Good luck.
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#3 User is offline   rowal5555 

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  Posted 31 October 2009 - 05:14 PM

If you need to install that DLL to fix your problem, this will show you how. Click START then RUN to bring up the box -

http://lifehacker.com/269063/install-a-dll-file-in-windows

If this is a new problem, have you tried doing a SYSTEM RESTORE?

Cheers

This post has been edited by rowal5555: 31 October 2009 - 05:16 PM

rowal5555 (Rob )                                                             
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