BleepingComputer.com: cant get rid of "security tool" please help me

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cant get rid of "security tool" please help me How to remove "total security" from my computer?

#1 User is offline   sistaroot 

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  Posted 31 October 2009 - 11:23 AM

Please can someone help me
i have followed the instructions on this page:

http://www.bleepingcomputer.com/virus-remo...e-security-tool


But when i double click on the file that i have renamed to explorer, i can not run it a message shows:
"Sysinternals Process Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
Then i can click on "Send error report" or "Don't send"


So i can not compleete the guide to remove security tool..


How do i do to remove it?


:thumbsup:

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

This post has been edited by Animal: 31 October 2009 - 12:55 PM

#2 User is offline   trollocks 

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Posted 31 October 2009 - 11:42 AM

You could try skipping that part and start at no 8 malwarebytes

#3 User is offline   m0le 

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Posted 31 October 2009 - 12:46 PM

The malware may well be reading the fact that it is an .exe file and killing the process. This means that MBAM may not work also, being an .exe file.

Run RKill and then try again.

Download and Run RKill

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.

If I have helped you fix your PC then please donate to the anti-malware cause. Thanks

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m0le is a proud member of UNITE (Unified Network of Instructors and Trusted Eliminators)

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