Help
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Posted 14 September 2004 - 03:16 PM
Please refer to the following page for removal of the EHKNQTWZ.DLL and how it hides: http://www.bleepingcomputer.com/forums/ind...howtutorial=83&
The EHKNQTWZ.DLL cannot be deleted as long as the SVCHOST that started it is still running. If you follow the instructions from the above website, and try to stop the SVCHOST service, your system will shut down and the EHKNQTWZ.DLL will reload all of the registry entries that you deleted before it does. Do the following to remove it:
1.) Boot up into SAFE MODE WITH COMMAND PROMPT.
2.) Once at the Prompt, CTRL-ALT-DEL and enter the Task Manager
3.) Stop the Biggest SVCHOST Service (there's probably 2 running). Exit Task Mgr
4.) Go to the WINNTSystem32 folder and del the EHKNQTWZ.DLL file.
5.) Type REGEDIT at the Command Prompt and follow the instructions from the web page listed above. Include searching for the PNPSVC throughout the Registry. Close it, EXIT, the CTRL-ALT-DEL, choose SHUT DOWN and then RESTART. It should be gone.
The EHKNQTWZ.DLL cannot be deleted as long as the SVCHOST that started it is still running. If you follow the instructions from the above website, and try to stop the SVCHOST service, your system will shut down and the EHKNQTWZ.DLL will reload all of the registry entries that you deleted before it does. Do the following to remove it:
1.) Boot up into SAFE MODE WITH COMMAND PROMPT.
2.) Once at the Prompt, CTRL-ALT-DEL and enter the Task Manager
3.) Stop the Biggest SVCHOST Service (there's probably 2 running). Exit Task Mgr
4.) Go to the WINNTSystem32 folder and del the EHKNQTWZ.DLL file.
5.) Type REGEDIT at the Command Prompt and follow the instructions from the web page listed above. Include searching for the PNPSVC throughout the Registry. Close it, EXIT, the CTRL-ALT-DEL, choose SHUT DOWN and then RESTART. It should be gone.
Back to top
