BleepingComputer.com: When teac external floppy drive is accessed, pc reboots

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When teac external floppy drive is accessed, pc reboots

#1 User is offline   Marty61 

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Posted 25 October 2009 - 12:45 AM

I have used a teac USB external 3.5" floppy disk drive running on Windows XP Professional Service Pack 3 for several months. Recently when I try to read a floppy, it reboots the computer every time. I thought it was the drive gone bad, so I bought a new Memorex USB external floppy drive. The same thing happens when I try to access the disk with the new drive. When I attach the teac drive to my laptop using Windows Vista, it works perfectly.

I appreciate any help that anyone can give me.

#2 User is online   hamluis 

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Posted 25 October 2009 - 09:19 AM

You might try removing your all USB controllers (via Device Manager) and then rebooting and allowing them to reinstall.

Worth reading, IMO: General USB Problems in Windows XP - http://support.microsoft.com/kb/310575.

Louis

#3 User is offline   Marty61 

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Posted 31 October 2009 - 12:39 PM

I tried all of the above and it made no difference. Plugged drive into a different USB port and it still reboots the PC every time I try to access the drive. Any other suggestions?

#4 User is online   hamluis 

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Posted 31 October 2009 - 12:52 PM

I can't think of anything that would allow the drive to work on one system, but not another...other than the USB controllers/ports.

You might check Event Viewer for errors that might provide clues.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

If software came with that drive, you might uninstall/reinstall it.

Louis

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