 Adobe Flash Player will not install, Can't get Adobe FP |
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 Oct 24 2009, 11:36 PM
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#1
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New Member  Group: Members Posts: 4 Joined: 24-October 09 From: Tennessee Member No.: 394,189  |
Registering :C:\WINDOWS\system32\Macromed\Flash\Flash10c.ocx It says 'failed to install' and directs me to Adobe's site for troubleshooting. I have tried their recommendations twice and it still won't install. I am on Windows XP. When I started I was on IE8, thenm went to Firefox- same problem. I then went back to IE7- same problem. I used a registry cleaner (twice), still won't install at all. I have tried to go back to IE8, but it too now won't install. The only other thing is that someone just gave me this computer and she told me that she had FP under IE7 and it worked perfectly fine. However, before giving it to me, she deleted programs and upgraded to IE8 for me. So, since I've had it, it's never worked. Is it possble she deleted something that is causing the problem? I have already went and downloaded ocx files- still won't install. I would really appreciate any help. I have been trying to downlaod FP for over two weeks. Thank you 
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Oct 25 2009, 05:17 AM
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#2
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Forum Addict Group: Members Posts: 1,242 Joined: 20-May 07 Member No.: 131,989 |
You have to uninstall the old version of Flash using the tool at this link. Then you install the new version.
http://kb2.adobe.com/cps/141/tn_14157.html |
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Oct 25 2009, 09:35 PM
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#3
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New Member Group: Members Posts: 4 Joined: 24-October 09 From: Tennessee Member No.: 394,189 |
I don't have the older version installed. Any other suggestions?
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Oct 26 2009, 05:37 AM
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#4
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Forum Addict Group: Members Posts: 1,242 Joined: 20-May 07 Member No.: 131,989 |
Just use the uninstall tool. You can't uninstall Flash properly using Add/Remove programs.
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Oct 26 2009, 09:17 PM
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#5
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New Member Group: Members Posts: 4 Joined: 24-October 09 From: Tennessee Member No.: 394,189 |
Yes, I have tried this several times using the tool. Adobe FP was never in the add/remove prgrams. A friend gave me this computer and she stated that it worked fine for her under IE7. But before giving it to me, she deleted her programs and updated to IE8. I then got the computer and hooked it up and one of the first things I attempted to do was download FP. So I'm thinking that she may have deleted something in her effort to clean it off. I have tried so many things just to get FP to download and it's just not working.
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Oct 27 2009, 05:32 AM
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#6
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Forum Addict Group: Members Posts: 1,242 Joined: 20-May 07 Member No.: 131,989 |
You could roll back to IE7 or try Firefox.
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Oct 27 2009, 07:31 PM
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#7
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 Forum Regular Group: BC Advisor Posts: 285 Joined: 2-December 08 From: Ireland Member No.: 264,233 |
robbieray
Try this: 1/ From your Admin account, first check your security level in Internet Explorer is set to Default: 2/ Open Internet Explorer. 3/ Choose Tools > Internet Options. 4/ Select the Security tab. 5/ Click "Reset all zones to default level". Next: 1/ Download the Adobe Flash Player uninstaller: uninstall_flash_player.exe. 2/ Save the file to your Desktop or Downloads Folder in Vista. 3/ Quit ALL running applications, including all Internet Explorer or other browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or other Messengers. Check the Windows system tray carefully to make certain no applications are still in memory which might possibly use Flash Player. 4/ Run the uninstaller - for Vista: right click and select "Run As Administrator". 5/ Reboot. 1/ Download the executable Flash Player installer HERE: Download and unzip. 2/ Close all running programs. 3/ Run the installer Install_Flash_Player_10_ActiveX.zip. 4/ Reboot again after installation. To confirm that Flash Player has installed successfully, please visit: www.macromedia.com/software/flash/about/. -------------------- |
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Oct 27 2009, 11:05 PM
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#8
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New Member Group: Members Posts: 4 Joined: 24-October 09 From: Tennessee Member No.: 394,189 |
QUOTE(frankp316 @ Oct 27 2009, 05:32 AM)  You could roll back to IE7 or try Firefox. I've been back on 7 and I tried Firefox- still wouldn't download. Thanks anyway |
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Jan 17 2010, 08:09 PM
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#9
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New Member Group: Members Posts: 1 Joined: 17-January 10 Member No.: 436,679 |
I am having the exact same issue. I get so far and then it won't register. I have tried everything that was suggested here. Did you ever get it resolved?
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Jan 19 2010, 06:25 PM
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#10
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Forum Regular Group: BC Advisor Posts: 285 Joined: 2-December 08 From: Ireland Member No.: 264,233 |
Hi Kelly,
Have a look at the link below to see if it helps. Important: Before attempting the fix in the link, create a restore point, be sure you fully understand the instructions, and follow them exactly. http://kb2.adobe.com/cps/494/cpsid_49419.html There is also an Adobe Forum for Flash Player if you prefer. http://forums.adobe.com/community/webplayers/flash_player 
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